Staff Solution Architect - Food, Hospitality, & Retail

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of thousands of experts. This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed. Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value. We are excited to offer substantial equity compensation as part of our commitment to our team, presenting life-changing opportunities for our partners.

About The Role

As a Staff Solution Architect for Food, Hospitality, & Retail at Invisible you are viewed as an expert in your domain and support all customer engagements that require deep and authoritative industry knowledge. You should have a keen understanding of the architectural and technical requirements alongside the business acumen to map them to Invisible’s offerings and solutions. The Solutions Engineering team collaborates closely with both pre-sales and post-sales teams to bridge the technical gap between our customer needs and the solutions that drive game changing business outcomes. Leveraging your industry solutions expertise and your innovation mindset, you will be a strategic leader to both Product and Engineering teams, working with Sales and our Industry Strategists to bring the voice of the customer and keep our product roadmap as dynamic and relevant as possible.

What You’ll Do

• Solution Design and Implementation: Lead and implement complex solutions aligned with clients' business objectives, demonstrating technical feasibility through prototypes and detailed scoping.
• Client Engagement and Relationship Building: Serve as the primary technical contact across your industry, build deep relationships with senior technical individuals and conduct workshops to gather detailed requirements.
• Pre-sales and Technical Demonstrations: Support the sales team with technical expertise, deliver tailored technical demonstrations, and establish technical credibility in the sales cycle.
• Thought Leadership: Maintain knowledge of industry trends, educate customers on solution value propositions and contribute to customer-facing publications.
• Product Development Liaison: Communicate client requirements to …