Staff Software Engineer, Web (Care Hub)

About the Staff Software Engineer, Web (Care Hub) at Headspace:

Headspace is seeking a Staff Software Engineer, Web to join the Care Hub team. We are responsible for Care Hub, our in-house Electronic Health Record (EHR) system and the experience of our Care Providers (health coaches, therapists, and psychiatrists) to deliver high-quality care through video and text-based sessions to our members. 

As part of this engineering team, you’ll be tasked with prototyping, architecting, and coding in our Typescript/React Care Hub web app, as well as working with the underlying APIs for our chat system, clinical note-taking, and health records storage. You will be serving as a technical leader across multiple projects, author and review technical RFCs and identify areas of improvements in our products and tech stack. We are looking for a highly talented web engineer who can help build the next-generation provider experience!

What you will do:

• Lead projects from requirements gathering through implementation, collaborating closely with product, design, and data engineering stakeholders to identify problems and opportunities
• Drives the evolution of overall system architecture and quality of our care platform
• Collaborate seamlessly with engineering and cross-functional partners to define, design, ship, and monitor new features while ensuring robust testing and quality standards. Effectively communicate technical ideas to both technical and non-technical audiences and keep stakeholders informed and aligned
• Apply your passion for user experience and technical expertise to design and build high impact user workflows
• Set the standard for quality and technical excellence through code and design reviews, while improving engineering processes and procedures
• Mentor junior team members, fostering their growth through open and constructive feedback

What you will bring:

Required Skills:

• 8+ years of professional software development experience
• Proven track record of successfully leading large teams and delivering complex projects across product and technology initiatives
• Strong expertise in modern frontend frameworks such as React or Next.js, with proficiency in JavaScript, TypeScript, HTML, and CSS
• Strong technical communication skills, written and verbal and a positive mindset to identify, collaborate and drive solutions
• Deep understanding of state management libraries, such as Redux
• Exposure to API Development, in Node.js, Django, Java or similar
• Demonstrated ability to make tough and sound technical decisions based on requirements, constraints, and trade-offs, paired with strong documentation skills
• Experience with unit, integration, and end-to-end testing, using frameworks such as Playwright or similar
• Exposure to alerting, logging and monitoring frameworks

Pay & Benefits:

The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, relevant licensure and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $131,414 - $197,100.

At Headspace, cash salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, unlimited, free mental health coaching, generous parental leave, and much more. Paid performance incentives are also included for those in eligible roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice