Staff Software Engineer (Patient Pillar)

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role:

As part of our vision to fulfill the diverse needs of patients across the US, we are seeking a Staff Engineer to embed on various squads in the Patient pillar and lead technical strategy across the pillar. The Patient pillar is responsible for empathetically engaging with patients across various channels to communicate with patients, gather information from them and offer options tailored to their needs, such as financial assistance.

• We're looking for someone who has a strong interest in both the product development process and hands-on coding.
• To be successful, our Staff Engineers bring a "do what it takes" ownership mindset to this innovative and impactful work for patients.

In this position you will:

• Lead the development of high-impact client projects in the Cedar Pay product.
• Mentor engineers at a variety of levels (junior through senior). Be a role model and trusted advisor for passionate and driven team members.
• Own key services that are relied upon by multiple engineering teams.
• Collaborate with your counterparts on the product, design, and commercial teams to understand patient challenges and formulate technical strategies to address them.
• Work autonomously and creatively to find solutions and overcome challenges.
• Drive org-level changes to improve existing processes, infrastructure, architecture, business problems, team well-being and development satisfaction, etc. Think broadly about opportunities to level-up the engineering org.
• Cedar is committed to a flexible work environment, so this as well as many of our roles are remote friendly.

What we look for in an ideal candidate:

• 9+ years of professional software development experience.
• Experience leading large technical projects that span multiple engineering teams and require multi-functional teamwork.
• Experience mentoring engineers across all levels.
• Experience owning a business-critical application, standing up complex new systems, and building for supportability and long-term maintenance.
• Ability to debug complex issues involving subtle interactions between multiple systems and libraries.
• Experience influencing cross-functional decision making, including the ability to explain sophisticated technical concepts simply.
• Ability to thrive in an entrepreneurial environment, and find comfort in ambiguity.
• Passionate about Cedar’s mission of improving the healthcare financial experience.

Compensation Range and Benefits:

• Salary/Hourly Rate Range*: $216,750 - $255,000
• This role is equity eligible
• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

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What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
• Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
• For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) 
• Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
• Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
• Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we’ve raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.

As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar’s ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.