Staff Software Engineer - Outbound Messaging

Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our clinical programs to reach more health systems and patients, and we are excited to bring on a Staff Software Engineer on the Outbound Messaging team.

The Outbound Messaging team is responsible for building the platform that transforms patient communication by enabling coordinated, unified, and timely interactions. We drive high-value engagement for health systems by delivering personalized and intelligent messaging at the perfect moment for each patient. This team collaborates closely with our NLP team to ensure a seamless experience across both clinical program content and those from care teams.

In this role, you will have the critical responsibility of driving the enhancement and evolution of major platform and product components that support and scale all outbound messaging and orchestration requirements for all clinical program delivery efforts at Memora. The ideal candidate will be able to collaborate with Memora’s Product Management and Architecture teams to formulate and evolve technology roadmap that support Memora’s business goals, evangelize and drive internal alignment, and guide scrum teams to execute and deliver. Additionally, this role will work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions.

 Ideal candidates will be driven not only by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.

Primary Responsibilities:

• Design and build out system architecture to support message orchestration needs for clinical program delivery
• Work closely with engineering teams to tackle a wide variety of technical challenges in building efficient and scalable software, delivering quality features and a great customer experience
• Lead the design, development, deployment, and iterations of complex features, collaborating with engineers, Product Managers, UX designers, and leadership
• Enhance and evolve Memora’s product architecture
• Work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions
• Promote product development best practices, supportability, and code quality, both through leading by example and through mentoring other software engineers
• Keep current with emerging industry trends and technology to …