Staff Product Manager

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! GoFundMe is seeking a Staff Product Manager who is passionate about our mission to help people help others. This role will be part of the product management team and will ideate, develop and launch new products that drive value to millions of people . We value customer obsession, out of the box thinking, grit, positive impatience, and behaviors that earn trust with internal partners and customers alike. We know that a broad range of perspectives and a diverse group of backgrounds and experiences, help us build the best possible product.

This is a hybrid role that requires at least 2 days per week at the office, and we are therefore only able to consider candidates located in: San Francisco, New York or San Diego. Relocation is not offered as part of the role.

The Job…

• Responsible for launching and growing new products (zero to one) and expected to have an excellent, demonstrated track record in all stages of product development and delivery, including: ideation, research, technical specifications, building, launching, measuring, optimizing and scaling.  
• Customer Focus: Be the advocate for our customers and understand the needs of our community to build delightful experiences.
• Intuition & Judgement: Break down sophisticated challenges into a clear sequence of actions, make trade-off decisions while balancing the nuances of implementation details and time-to-market needs, and get on board cross-functional teams.
• Data-informed decision-making: Use UX Research, market research, A/B Testing, and competitive analysis to drive product decisions. You will work with designers, engineers and other team members and your job will be to make sure research and data is at the table so the best decisions are made.
• Product Ownership: Lead product vision, Cost / ROI analysis, strategy, development, and successful execution of new product initiatives and features to drive IMPACT. Lead the team through defining, …