Staff Operations Engineer
Remote Germany
Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for everyone.
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with 60,000+ volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.
The Role:
Mozilla is seeking a Staff Operations Engineer who will be responsible for maintaining and improving critical systems vital to the everyday operations of the enterprise! The person in this role will succeed in contributing to others’ success and seeking opportunities to collaborate for the collective benefit. Expectations of work for this position will vary from performing a task to being more involved by mentoring skills. This will be someone who enjoys working with a wide range of technologies, solutions, and experiences, passionately solutions to the immediate needs of the day while keeping an eye on the bigger picture.
What you’ll do:
- Be responsible for a comprehensive Identity Access Management (IAM) system which includes:
- Manage an Auth0 (Okta CIC) IdP Platform
- Support team members with integrations of various third-party OIDC/SAML connections
- Coordinate deployment, configuration, and lifecycle management of various resources and services in GCP and AWS
- Handle issuance of SSL/TLS certificates
- Administrate DNS and IPAM
- Be responsible for backup processes and disaster recovery strategies
- Contribute to all aspects of a project, including but not limited to leading, planning, testing, implementation, monitoring, and maintenance
- Lead multi-functional groups to identify, evaluate, and propose solutions for business problems.
- Function with a customer service mentality, addressing their needs in perspective of the macro outcome
- Roadmap and plan opportunities for continuous improvement
- Document status, process, procedures, etc., transparently, whereas anyone else can …
This job isn't fresh anymore!
Search Fresh JobsJob Profile
Benefits/PerksCollaborative environment Employee referral bonus Employee referral bonus program Generous performance-based bonus plans Generous retirement contributions Home office stipend Other benefits Paid parental leave Performance-based bonuses Performance-based bonus plans Professional development budget Quarterly all-company wellness days Remote work Retirement contributions Rich medical, dental, and vision coverage Vision coverage Well-being stipend Wellness Days
Tasks- Address customer needs
- Administrate DNS and IPAM
- Customer Service
- Document processes
- Lead project aspects
- Maintain IAM systems
- Manage cloud resources
- Support team integrations
AI Auth0 AWS AWS CodeBuild CI/CD Cloud Computing CloudFormation CloudOps Cloud Run CloudWatch Customer service Design DevOps DNS DynamoDB Firefox GCP GCP Cloud Build GitHub Actions GKE IaC Infoblox Infoblox DNS IPAM Javascript Jenkins Kubernetes LDAP Mentoring Monitoring MySQL Node.js NoSQL OAuth 2.0 OIDC Operations Privacy Python RDS Rust SAML Security Serverless Social media Splunk SRE Stackdriver Terraform Testing
Experience6 years
Education Timezones