Staff IT Systems Administrator

Runway is a research company pioneering new tools for human imagination. Runway has been at the forefront of multi-modal AI systems ensuring that the future of content creation is accessible, controllable and empowering for creatives. Runway’s mission is to ensure that anyone anywhere can tell their stories. We believe that deep learning techniques applied to audiovisual content will forever change art, creativity, and design tools.

Runway is leading a shift to generative media that is unlocking an unprecedented level of creative potential. The invention of the camera 200 years ago forever changed our world – AI is a new kind of camera that will reshape storytelling forever and lead to full feature films that are entirely generated.

About the role

We are seeking a highly skilled and experienced IT Systems Administrator to join our team. This individual will be responsible for managing user accounts, ensuring the security and efficiency of our IT systems, and supporting our team with technical onboarding and troubleshooting. The ideal candidate will have a strong background in IT administration, cybersecurity practices, networking, and experience with a range of software and hardware management tools.

What you’ll do

• Manage provisioning of user accounts across various platforms, ensuring accurate access controls and compliance with security policies
• Administer endpoint management, including policy curation, Operating System upgrades, and software updates
• Oversee workspaces, including spam filter management, integration approvals, and general administration
• Implement and maintain tech integrations such as Single Sign-On (SSO)
• Provide technical support for new user onboarding, including troubleshooting VPN, inventory and codes, and supporting general tech-related queries
• Plan and execute future IT projects, including Security information and event management (SIEM), SSO expansions, endpoint management enhancements, and VPN/networking improvements
• Support tools and systems set up for our New York City & San Francisco offices
• Experience with SOC2/ISO27001 audits and follow up execution

What you’ll need

• At least 5 years of experience in IT administration or a similar role, with a strong focus on user account management, IT security, and systems integration
• Experience with SSO technologies, preferably with knowledge of System for Cross-domain Identity Management (SCIM) for automated provisioning
• Strong understanding of networking and virtual private clouds
• Experience with SIEM technologies and log source management
• Familiarity with Mobile Device Management (MDM) solutions and future IT infrastructure enhancements
• Strong understanding of …