Staff Engineer, Financial Engines

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth tech company changing the retirement industry. We’ve raised more than $700M in primary and secondary financings and are backed by a number of investors. Most recently, this includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

Are you ready to join our amazing engineering team ?

As an engineering organization, we seek to redefine the retirement services space with software that drives toward an effortless, efficient, scalable and highly reliable cloud based experience. Joining our team requires passion for ownership - after all, this is what enables our users’ success. 

How we do it: 

We value continuous improvement - we care about documentation, security, durability, not just throwing features over the wall. We help each other be better engineers - we leave things better than we found it. We aspire to collaborate seamlessly - we ensure our software is improving the customer experience.

About the Financial Engines team

The Financial Engines team enables the entire investment and retirement journey for a participant.

Our software systems provide the core functionality for participants to invest money efficiently and accurately, thus enabling them to achieve their target savings with financial security. Additionally our systems provide the core functionality to borrow or withdraw their money when they need it most. 

The Financial Engines team is responsible for the software systems that manage core workflows responsible for investing into funds, managing cash and loans and moving money between accounts. Our goal is to provide participants an effortless experience while ensuring all operations are handled at high scale with accuracy. The Financial Engines transactions encompass the highest volume and most critical workflows in the entire company. Our products provide an investment experience that is highly scalable, accurate, timely and secure.

Our team regularly undertakes projects that are critical to the company's success, often ranking as a top company initiative. We are excited to be growing our team in 2024 to seize new and exciting business opportunities. In 2024 and beyond we will develop new features and services from scratch that cater to the most critical actors in our system including administrators, participants and service partners. These features will enable the success of the company by unlocking new revenue, time savings and cost optimizations. We are one of the teams contributing to offerings that will provide significant new growth for the company.

About You

You are passionate about designing and delivering highly scalable and reliable service oriented architectures. You’re comfortable with the lifecycle of feature and service development including data modeling, component design, sizing, building prototypes and gaining buy-in from technical and business stakeholders. You are a mentor for senior engineers in your organization and enjoy coaching them toward improving effectiveness and technical capabilities. You are knowledgeable in the areas of  transaction processing, automation engines, reporting, integrations and cloud based technologies. You have conducted detailed performance analysis of systems and have designed scalable databases(both SQL and Nosql). You are a highly collaborative team player who is willing to both learn from as well as coach your teammates. You are committed to continuous learning and improvement.

About the role

This is a highly impactful, hands-on, senior level technical leadership role where the successful candidate will drive the technical direction for our organization of over 20 engineers across 4 agile teams. This includes providing technical guidance and mentorship to our senior engineers and technical leads. The role involves defining and refining our architecture, processes and best practices across our organization. As this is a hands-on role, the successful candidate will collaborate with domain experts, technical leads and engineers to design, build, test, and own systems and processes for servicing 401(k) plans and making our customers happy. As reliability and performance are key to earning our customers’ trust, the role includes owning the overall robustness of our area and extending our system’s reliability, scalability, observability and maintainability.

What you get to do every day

• Define forward looking architectures through creation of designs, establishing tradeoffs in cost vs value and gaining buy in from key technical, product and business stakeholders.
• Drive the delivery of prototypes, technical standards, project plans and roadmaps that align with the product vision of our organization and in conjunction with technical leads.
• Coach and mentor senior level engineers in our organization to help raise the bar in innovation, efficiency and technical capability.
• Deliver features and enhancements that improve complex processes and systems to make them more robust, higher performance and require less human intervention
• Collaborate with other engineers and stakeholders to share knowledge and build expertise
• Raise the bar of our team’s standards resulting in cleaner, well documented and higher quality code.
• Model and teach key behaviors for owning and delivering systems that are fast, horizontally scalable and reliable.
• Speak up and advocate for forward looking architectures and designs that minimize human intervention while keeping development costs incremental.

What you bring to the role

• Minimum 10 years of professional experience designing, building and maintaining large scale backend software products and systems.
• Expert at designing and building modular distributed applications to support an extremely rapidly growing customer base(100x)
• Solid understanding of the current landscape of auto-scaling cloud technologies and efficient usage of compute, storage, network and virtualization technologies. (preferably AWS)
• You enjoy influencing cross-team standards, practices, and tools by modeling behaviors and demonstrating outcomes. 
• You can clearly articulate the business benefits that result from technical decisions. 
• You enjoy mentoring other engineers and helping them grow technically. You often have become a key go-to person in your company, even on projects outside your project area.
• You have delivered large scale backend systems including ingesting and processing data at significant scale, managed elastic workloads using queue/worker and streaming architectures.
• You have experience migrating to modern scalable technologies from monolithic systems and databases while maintaining high reliability and availability.
• Strong desire to learn, exchange feedback and grow - from our internal legacy and futuristic technical designs, to retirement domains and workflows that are critical for our business.

Why you will love working at Human Interest

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession
• Long-term orientation
• Autonomous and accountable teams
• An escalating bar for talent and performance 
• Fundamental optimism 

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $245,000 - $275,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Addition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra - Enhanced Mental Health Support for Employees and dependents  
• Carrot - Fertility healthcare and family forming benefits
• Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites
• The vast majority of our positions can be 100% remote
  

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2024)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures