Staff Cloud Network Architect

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Network Architect will provide technical leadership for Teladoc’s network infrastructure and Network Engineering Team.  This includes technical consultation, solution design, and technical oversight of projects.  The Network Architect also provides guidance for the network engineers.  Teladoc Health’s Network Engineering covers multi-cloud environments, production and corporate (on-premises) datacenters and networks.

This role will lead the network infrastructure aspects of Teladoc’s shift to the Azure cloud and shift to management of infrastructure as code by interfacing with DevOps and application developers/owners to gain knowledge of Teladoc’s current infrastructure and applications, and ultimately design and facilitate an optimal presence in the hybrid multi-cloud/on-premises environment. 

Senior Network Architect will be a high-caliber, multidimensional technologist with a proven track record of designing, migrating, and maintaining (Azure) multi-cloud environments as well as on-premises networking.  Candidates must have experience and a reputation for leading organizations to modern networking technologies at all levels of the OSI stack.

This role is open to 100% remote employee within the United States.   

Essential Duties and Responsibilities

• Lead the company’s migration to Azure cloud and infrastructure-as-code from the networking perspective.  Represent the networking practice in the project leadership team from design through implementation.

• Design and recommend networking solutions as presented with company objectives and needs. 

• Work with management to define the network roadmap for the coming year(s).

• Facilitate and provide technical guidance on projects both internal and external.

• Regularly collaborate with other Technology department teams and Product teams to understand their needs for and consumption of networking technologies and proactively present solutions that meet their needs in the present and future.

• Identify opportunities for automation throughout the network, including optimization of legacy and on-premises systems, processes, and procedures. Recommend appropriate automation solutions.

• Work with DevOps to develop proper repositories, workflows, and pipelines for managing cloud infrastructure as code.

• Identify new (networking) technologies and solutions and demonstrate their potential benefit to the company.

• Collaborate with Information Security team to ensure the safety and security of Teladoc’s networks; ensure all security objectives are met.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Required Qualifications Expected for Position

• 5+ years of Network Architect experience, or equivalent demonstrated through a combination of the following: work experience, training, military experience, education

• 3+ years of cloud environment experience with an emphasis on the Microsoft Azure platform.

• Ability to portray an entire solution from a proper (network/solution) diagram. Excellent diagram and documentation skills.

• Expertise in all layers of the OSI model and fundamental networking protocols (TCP, UDP, ICMP, BGP, OSPF, HTTP, SSH, SNMP, NTP, etc.).

Preferred Qualifications Expected for Position

• 3+ years managing infrastructure-as-code and other SDN environments

• Juniper JNCIE and/or Cisco CCIE certification

• Expertise with Juniper routers, Fortinet/FortiGate firewalls, Arista switches, and Radware/Alteon application delivery controllers.

• Ability and willingness to keep current with all modern and upcoming applicable technologies.

Required license or credential needed to perform job: N/A

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Work Environment                                       

                              ☐Office           ☒ Remote                 ☐ Hybrid (Office & Remote)

Travel: ≤10%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.  Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.  I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

The base salary range for this position is $150,000 - $170,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.