Staff Business Systems Analyst

POS-4396

Our mission at HubSpot is to Help Millions of Organizations Grow Better. Our Fintech team contributes to that mission by developing and supporting the technology that drives our financial, billing, and payments infrastructure.  We strive to provide a world-class purchase and billing management experience for our customers and serve as a technology partner for our Product Go-To-Market organization in order to deliver on strategic business initiatives. 

Fintech Staff Business Systems Analysts are responsible for managing the internally-built and third-party financial systems we use to run our business. Our portfolio includes our product catalog, billing, subscription management, finance & accounting, payment processing systems, and more. 

In this role you will work on a dedicated team responsible for the infrastructure of HubSpot’s product catalog. You will collaborate with engineers and internal business partners to grow our existing sku model in both its platform and user interface, ensuring that FinTech has a flexible infrastructure that reduces HubSpot’s time to market as the company scales its product selection. 

In order to be successful, you will need to be able to combine business process knowledge with deep technical understanding of systems and software to help identify and implement scalable solutions.  

Staff Business Systems Analysts at HubSpot have a few things in common: they have an eye for scale with previous success in implementing scalable products/systems along cross-functional teams, they partner with operations teams and other business partners to understand pain points and areas of opportunity, closely track metrics to determine where to prioritize feature changes, and thrive in an ever-evolving, fast-paced landscape.

In this role, you’ll get to:

• Develop and execute a strategic vision for our product catalog system
• Align with our front end team to create a world class self service user interface to configure within the product catalog
• Become a subject matter expert in both how our products are structured in our billing systems today, and influence how they will be structured tomorrow
• Work directly with leadership in order to build out a product roadmap and maintain an awareness of company priorities
• Relentlessly focus on scalability and impact - scalability of systems, versatility of configuration, and stakeholder usability
• Use data to influence change and highlight problems to solve that have clear alignment with overall company goals
• Work under pressure - it comes with the territory when you’re in the middle of every major strategic initiative we have

What we are looking for:

• Experience driving and implementing projects from start to finish
• Strong insights into how to translate business needs and HubSpot’s short and long term goals into a development roadmap for the team.
• Thought leaders who can balance company priorities and system health improvements in order to build reliable, effective systems
• Experience working directly with software teams and managing complex integrations
• Strong communication and organizational skills to be able to work with a variety of stakeholders and leadership
• Experience with data analysis. SQL/Looker experience is a plus.
• You are adaptable and have demonstrated pivoting your role, strategy, or perspective based on new information or business needs
• Empathy for our customers and end-users
• Strong technical acumen. Do you enjoy digging into systems to understand and troubleshoot problems?
• Demonstrated proficiency at navigating ambiguity

If you like solving hard problems, become energized in high-pressure situations and want to work with amazing peers - please apply and come help us make HubSpot an even more successful company.

Cash compensation range: 115400-184600 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Our mission at HubSpot is to Help Millions of Organizations Grow Better. Our Fintech team contributes to that mission by developing and supporting the technology that drives our financial, billing, and payments infrastructure.  We strive to provide a world-class purchase and billing management experience for our customers and serve as a technology partner for our Product Go-To-Market organization in order to deliver on strategic business initiatives. 

Fintech Staff Business Systems Analysts are responsible for managing the internally-built and third-party financial systems we use to run our business. Our portfolio includes our product catalog, billing, subscription management, finance & accounting, payment processing systems, and more. 

In this role you will work on a dedicated team responsible for the infrastructure of HubSpot’s product catalog. You will collaborate with engineers and internal business partners to grow our existing sku model in both its platform and user interface, ensuring that FinTech has a flexible infrastructure that reduces HubSpot’s time to market as the company scales its product selection. 

In order to be successful, you will need to be able to combine business process knowledge with deep technical understanding of systems and software to help identify and implement scalable solutions.  

Staff Business Systems Analysts at HubSpot have a few things in common: they have an eye for scale with previous success in implementing scalable products/systems along cross-functional teams, they partner with operations teams and other business partners to understand pain points and areas of opportunity, closely track metrics to determine where to prioritize feature changes, and thrive in an ever-evolving, fast-paced landscape.

In this role, you’ll get to:

• Develop and execute a strategic vision for our product catalog system
• Align with our front end team to create a world class self service user interface to configure within the product catalog
• Become a subject matter expert in both how our products are structured in our billing systems today, and influence how they will be structured tomorrow
• Work directly with leadership in order to build out a product roadmap and maintain an awareness of company priorities
• Relentlessly focus on scalability and impact - scalability of systems, versatility of configuration, and stakeholder usability
• Use data to influence change and highlight problems to solve that have clear alignment with overall company goals
• Work under pressure - it comes with the territory when you’re in the middle of every major strategic initiative we have

What we are looking for:

• Experience driving and implementing projects from start to finish
• Strong insights into how to translate business needs and HubSpot’s short and long term goals into a development roadmap for the team.
• Thought leaders who can balance company priorities and system health improvements in order to build reliable, effective systems
• Experience working directly with software teams and managing complex integrations
• Strong communication and organizational skills to be able to work with a variety of stakeholders and leadership
• Experience with data analysis. SQL/Looker experience is a plus.
• You are adaptable and have demonstrated pivoting your role, strategy, or perspective based on new information or business needs
• Empathy for our customers and end-users
• Strong technical acumen. Do you enjoy digging into systems to understand and troubleshoot problems?
• Demonstrated proficiency at navigating ambiguity

If you like solving hard problems, become energized in high-pressure situations and want to work with amazing peers - please apply and come help us make HubSpot an even more successful company.

Cash compensation range: 115400-184600 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. 

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information. 

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