Staff Business Analyst, Revenue Operations
US - Remote TX - Austin, TX, United States
Job Description
We’re looking for a Staff Business Analyst, Business Process, to join Procore’s Revenue Operations team. In this role, you’ll help deliver projects focused on optimizing and automating Procore processes. You’ll use your knowledge of process and strategy to solve business problems, leveraging data-driven insights to define a scalable solution. Successful candidates are passionate about creating positive customer experiences, are able to analyze problems from multiple angles, document gaps in solutions, gather business requirements and identify risks to ensure our business teams can run efficiently and with confidence.
This position will report to our Senior Manager, Business Process, Revenue Operations, and has the opportunity to work remotely from any US location or be based in one of our US offices. We’re looking for someone to join us immediately!
What you’ll do:
Develop an in-depth understanding of how Procore operates and its full revenue cycle, including high-level knowledge of its main processes and how the teams use technology to run their day and act as the voice of our revenue teams to advocate and ensure new and existing processes are built to reduce friction in their day to day.
Facilitate conversations with stakeholders at all levels around scope and business sessions to document business requirements for projects of all sizes.
Expertly document and analyze current and proposed future state workflows (process mapping) to identify gaps and areas for improvement
Evaluate decisions and proposed solutions while understanding the comprehensiveness of outcomes in all areas of the business to identify risks and dependencies that may lead to refined project goals, scope, and/or objectives.
Simplify large, complex issues and document requirements through analysis, inquisitiveness, and technology feedback.
Interface with decision-makers at all levels to communicate and drive prioritization of project needs and create acceptance criteria to support requirements for technical development, building the bridge between the business and technical team
Own UAT from creating end-to-end test scripts to facilitating sessions with Business Stakeholders to test that technical build meets business needs.
Partner with the project manager, stakeholders, business systems analysts, and engineers to deliver on-time and on-budget projects.
What we’re looking for:
Bachelor’s degree is preferred, or equivalent work experience
10+ years of experience in a Business Analyst role working with stakeholders at all levels of the business
Comprehensive understanding of the intersection of technology, data, and business process
Experience with visual modeling, process mapping, value stream mapping, and process improvement (tools such as Visio or Lucidchart)
Ability to work backward from stakeholder needs to design and operationalize relevant system processes
Excellent written and verbal communication skills
Ability to work against tight timelines; project management experience is a plus
Working expertise and understanding of the B2B revenue cycle process and familiarity with a SaaS customer journey
Additional Information
Base Pay Range $113,560 - $156,145. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
Perks & Benefits
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
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Benefits/PerksBonus Incentive Bonus Incentive Compensation Career enrichment Career enrichment and development Career enrichment and development programs Development opportunities Development programs Eligible for Bonus Incentive Compensation Enrichment and development programs Full range of benefits Full range of benefits and perks Generous paid time off Generous paid time off and healthcare coverage Healthcare coverage Inclusive environment Paid Time Off
Tasks- Analyze workflows
- Document business requirements
- Facilitate stakeholder conversations
- Identify risks
- Manage UAT
- Optimize and automate processes
- Project management
B2B B2B revenue cycle Business Analysis Communication Construction Management Data analysis Design Lucidchart Operations Process Improvement Process Mapping Procore Project Management Revenue Operations SaaS SaaS customer journey Stakeholder engagement Technical Tools Training UAT Value Stream Mapping Visio Written and verbal communication
Experience10 years
EducationBachelor's degree Business Construction Construction Management Education Equivalent Equivalent work experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9