Sr Technical Writer - Remote

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Overview

An advanced position for technical writers with excellent proven writing abilities. A Senior Technical writer produces user-friendly documentation to support Altera products. The documentation is directed at healthcare providers, patients, administrators, and practice staff.

A Senior Technical Writer has the ability to lead teams and manage projects. A Senior Technical Writer has all the skills of a Technical Writer and the ability to take on additional project management or Technical Publications technical projects. A Senior Technical Writer has the proven ability to take on more complex documentation issues and task assignments and to participate in team lead and project team lead decisions.

This person has superior editing and documentation style skills. A Senior Technical Writer works diplomatically and effectively with subject matter experts and various functional teams. This person works under the general direction of the Development Manager and may oversee other writers.

This is a remote role in the US.

Candidate may be asked to provide writing samples and perform a sample edit.

Responsibilities

• Fully understands the product delivery life cycle and monitors documentation progress within it.
• Plans, writes, and performs other development tasks for complex documentation deliverables and projects with the highest possible quality.
• Develops a wide range of guides for end users and administrators, including but not limited to feature guides, configuration guides, integration guides, interface documentation, and release notes. Applies all required standards and styles to documentation including copyrights and trademarks.
• Develops and documents application process workflows for assigned features.
• Has an intricate understanding of the features of the product(s). Understands the overall features of the product and has advanced comprehension of the application(s) to which they are assigned including the relationship to other applications.
• Uses the issue tracking system as required to organize and record documentation tasks. Monitors defect tracking for documentation defects; responds …