Sr. Technical Project Manager

#KeepGrowing with Nutrafol

Come grow with us. We’re a growing company. Everything we do, we do to help people grow into the best version of themselves.

As the pioneers of hair wellness, we create natural, clinically effective solutions for hair growth and skin, and provide support for people at every step of their journey. Our multi-factorial approach targets the root causes of hair thinning and acne, using a patented blend that is recommended by physicians and hair professionals for trusted, reliable results.

We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About You

Nutrafol is seeking a highly skilled and detail-oriented Technical Project Manager with customer facing e-commerce experience to be the critical bridge between stakeholders and our Engineering teams. This role demands exceptional skills in gathering requirements and creating clear, comprehensive technical documentation that enables efficient development without constant stakeholder meetings. The ideal candidate will excel at maintaining precise documentation, tracking changing requirements, and ensuring engineering teams have everything needed to execute effectively. If you have relentless attention to detail and thrive on creating clear, actionable technical documentation, we'd love to meet you!

Responsibilities:

• Gather and document detailed requirements from stakeholders, designers, and business teams.
• Create precise, comprehensive JIRA tickets that minimize engineering & QA questions and blockers.
• Maintain rigorous attention to changing requirements, proactively updating all affected documentation.
• Ensure complete alignment between designs, requirements, and implementation tickets.
• Facilitate communication between business stakeholders, design teams, and engineering
• Ensure requirements traceability throughout the development lifecycle.
• Own technical documentation accuracy across Confluence and Google Drive.

Qualifications:

• 5+ years managing technical projects and working with engineering teams in an eCommerce/DTC company
• Expert-level proficiency with JIRA, Confluence, and project management tools - Asana
• Experience implementing processes in start-up/high growth environments
• Exceptional attention to detail and organizational skills; outstanding written communication and documentation abilities
• Demonstrated ability to gather and distill complex technical requirements
• Proactive identification and resolution of potential issues
• Highly …