Sr. Technical Program Manager, ML & Product Infrastructure - Slack

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We are seeking an expert Program Manager to drive technical programs for our Product Infrastructure pillar! Product infrastructure's mission is to build services, tooling, interfaces, and frameworks to enable product engineers ship features faster and reliably to Slack’s customers. We build and sustain Search and ML Infrastructure, Core Slack services like Edge caches, messaging infrastructure, encryption and data residency, and we provide tools and frameworks to standardize Hack programming at Slack. This role is multifaceted. Your primary responsibility is to engage cross-disciplinary staff across Product and Engineering to bring innovative AI solutions and Product Infrastructure solutions to Slack. If you are looking for a challenge and an opportunity to grow as part of the effort to next level our product infrastructure offerings, machine learning, recommendations and search for Slack, this is the role for you!

In this role, you possess a strong understanding and passion for current ML modeling tools, lead multi-functional and vendor relationships, and provide alignment and structure across multiple technical work streams. You will apply your backend infrastructure expertise to resolve technical issues, and enable customer proficiency in using Slack’s product infrastructure services.

You understand the benefits of moving quickly and enjoy teaming up with engineers to solve hard problems. You are a harmonizer who can drive alignment across functions. You thrive when given the chance to design systems and processes that facilitate efficient collaboration and execution. You have experience collecting product and technical requirements for complex projects that span multiple teams.

We are a small team making a large impact. We rapidly integrate and develop standard methodologies. If this excites you and sounds like it potentially aligns with your background, why not …