Sr. Specialist, SAP Role Management & Training (Hybrid - NJ or PA)

Job Description

Our Company’s Information Technology division partners with colleagues across the organization to help serve our patients and customers around the world. Ours is a high-energy team of dynamic, innovative individuals dedicated to leveraging information and technology to efficiently drive revenue and productivity, thereby advancing our Company’s contribution to global medical innovation.

Enterprise IT (EIT) is an essential component of the current IT division that provides support to the Pharmaceutical Research, Supply Chain, Marketing organizations as well as Enabling Functions.

The SAP Platform Team is part of our EIT organization and owns our SAP Global Template asset which enables enterprise-level capabilities through harmonized business processes and data. The team is responsible for the operation of all SAP and integrated solutions, governance of the associated enterprise assets, and cost-effective delivery of capabilities to support achievement of immediate and future state business objectives.

This Sr. Specialist role will report into our Role Management & Training (RM&T) function which is part of the SAP Platform Team’s Planning & Execution (P&E) group. This function works to manage processes and tools for management / execution of activities related to system access and end user training.

In this Sr. Specialist role, incumbent will be responsible for:

Technology & Tools: Various technologies which Role Management & Training team uses regularly to meet its core objectives:

• Ownership of TRACE (Tools, Roles, Access, Communications) tool which is the system of record for the COMET global role design documentation and training curriculum. Responsibilities will include overall accountability for tool data, maintenance of training curriculum, and managing relationship with 3rd party developer of tool (Syniti)

• Developing expertise and serving as RM&T team’s point of contact for other various enterprise learning & human capital management technologies which integrate with TRACE and are leveraged by team (e.g. Success Factors, ESA, Workday)

• Maintaining the Comet Curriculum in Success Factors and posting of training simulations in Content Central.

• Managing COMET training specific team sites and shared drives (e.g. Instructor CoP team site, Training Working Documents shared site, etc.)

• Managing key activities associated with SAP Learning Hub including:

  • Accountability for managing Learning Hub access process / requests

  • Development of monthly usage reporting for SAP Platform leaders

  • Identifying opportunities to incorporate usage into overall SAP Platform Learning Strategies

SAP Deployment & Sustainment: Execution of system access and EUT activities managed at a global level to support projects on the COMET road map, as well as for …