Sr. Software Solutions Architect

Base Pay Range: $130,000 - $160,000

Actual base pay will be determined based on a successful candidate's skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.

Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. 

Who We Are

At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.

The Team

Everyone at Christian Care Ministry agrees to our Statement of Faith which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.

The Role

The Senior Software Solutions Architect (SSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The SSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.

From a scrum team perspective, the Senior Solutions Architect acts as the “Technical Product Owner” within their value stream. This includes:

• Posing critical discovery questions during the requirements-gathering process to ensure a clear understanding of what CCM is trying to solve
• Performing feasibility-analysis on initiative requirements, understanding what we can implement through modifications to our current architecture and what depends on new architecture being built
• Assembling feature roadmaps, staging for dependencies, and ensuring iterative and incremental delivery to satisfy initiative requirements
• Documenting features with functional design – coordinating with UX Researchers/Designers, Enterprise/Systems Architects, Vendors, Security/Compliance, and Production Operations to capture the intended functional design
• Authoring and leading the grooming of user stories for their scrum team
• Prioritizing at the feature and user story level, ensuring that scrum team deliverables align with overall organizational goals
• Mentoring and leading team members

The Senior Solutions Architect – Financial Solutions specifically focuses on CCM’s value stream related to:

• Billing (invoicing, payments processing)
• Banking (including KYC/AML, ACH, RTP, FedNow, Account Ownership Verification)
• Pricing (including quoting, coupons, etc)
• Need Sharing (the movement of funds between bank accounts to facilitate payments to healthcare providers).

 In particular, we are seeking an individual with experience in, and excitement for, FinTech integrations. Some Fintechs you may have worked with include: Stripe, Tabapay, Plaid, Alloy, Socure, Authorize.net, and more.

Essential Job Duties & Responsibilities

• Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements
• Translate requirements into end user / stakeholder-readable Functional Design documents
• Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person)
• Properly scope, design, and size business feature delivery efforts
• Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications
• Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.)
• Serve as Product Owner for Agile Software Delivery teams
• Participate in Design and Sprint sessions following Scrum methodology
• Manage time effectively, communicating project status accurately to Project Managers
• Design with guidance from the Enterprise/Systems Architects, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns
• Work with the manager of Design and Architecture to design value stream roadmaps to best align with business strategy
• Mentor Software Developers, and User Experience designers in requirements elicitation, functional design, and decomposition
• Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem-resolution to facilitate success
• Support vendor evaluations - provide recommendations and assessment scoring
• Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business
• Drive the sourcing of new solutions to help generate improvements to processes
• Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII
• Contribute to the exercise and expression of the Ministry’s Christian beliefs
• Other duties as assigned

Essential Skills & Abilities

• Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions
• Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology
• Ability to functionally design & specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __)
• Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence)
• Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level
• Strong experience designing for Full Stack application development teams using a variety of languages
• Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub
• Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)
• Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications
• Jedi-like ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success
• Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines
• Ability to effectively utilize a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation
• Ability to lead assessment of development budgets and schedules
• Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and HAVE FUN

Core Competencies/Demonstrable Behaviors

• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Manages complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Tech savvy - Anticipating and adopting innovations in business-building digital technology applications
• Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Education and/or Experience

• Prior industry experience in designing and building solutions for banking, billing, or payments processing required
• Bachelor’s degree with 10+ years experience in software solution design and implementation of complex IT projects OR 15+ years experience in software solution design and implementation of complex IT projects required
• 7+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required
• Experience with domain-driven software architecture, system integration, software development, and data modeling required
• Master’s degree is a plus – either in technology or business (MBA)
• Agile software development experience (certified Product Owner preferred)
• Experience in a healthcare-related field preferred
• Experience as a Solution Architect in the health plan industry preferred

Incentives & Benefits

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:

• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo 
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards