Sr. Program Manager, VA Technology Share Services (Remote)

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

NACLC (T3)

Job Family:

Program Management

Job Qualifications:

Skills:

Leadership, Program Management, Services Management

Certifications:

Experience:

15 + years of related experience

US Citizenship Required:

No

Job Description:

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. At GDIT, people are our differentiator!

Essential Functions and Job Responsibilities:

The successful candidate will manage the Department of Veterans Affairs (VA) Office of Information Technology (OIT) Transformation Support Services (TSS) with total responsibility for leading this effort to provide IT enterprise service operations (SO) to sustain OIT operations and OIT remediation support services. This support will include program management; systems, application, and database administration; software/system technical support; cyber security; and disaster recovery. The candidate will have an extensive knowledge and background in leading enterprise operations for highly decentralized staff spanning CONUS and beyond. The candidate will be expected to mature customer relationships across five major divisions: End User Operations (EUO), Infrastructure Operations (IO), Enterprise Command Operations (ECO), Enterprise Security Operations (ESO), and the Service Management Office (SMO). The Program Manager will work closely with multiple VA OIT SO stakeholders to maintain an optimum operational status across the enterprise where OIT assumes operational responsibility.

This candidate will be responsible for the staffing, operational efficiency, senior customer interactions, profitability and program performance measured by Quarterly Assurance Surveillance Plan (QASP) prepared by VA. This candidate will lead a team of highly diverse IT staff to provide SO to VA. Due to the size of the program, the candidate will establish and deploy a set of program managers and project managers for a staff exceeding 1,400 staff members. Core capabilities include leading a team to define program risks and mitigation, establish both communications and change management plans, continuous cyber security reviews and remediation, upgrades and support all facets of internal GDIT program reporting including Financial Management Reviews at the sector and executive levels of GDIT. A particular focus for this position is …