Sr. Product Manager, Consumer Marketplace

Sr. Product Manager - Consumer Marketplace

As a Senior Product Manager within our Consumer Marketplace, you will play a pivotal role in elevating the User Experience across our domains (Sparefoot.com, Storage.com and SelfStorage.com), and overall optimizing the value we deliver to our algorithms within our platform. This role demands a strong focus on ensuring the successful execution of product features from inception to delivery. You will work closely with cross-functional teams to define and prioritize features that drive customer satisfaction and engagement, ensuring timely and high-quality delivery.

What you will do:

Product Ownership & Strategy:

• Own the product and functionality, mastering an entire product or several modules within the marketplace platform.
• Define and communicate the product vision and strategy in partnership with other product leaders, ensuring alignment with business goals and market trends.
• Own the execution process, from business case development to go-to-market (GTM) strategies and post-release feedback loops.
• Define, maintain, and groom the product roadmap and backlog to prioritize features and enhancements.

Stakeholder Collaboration:

• Collaborate with external and internal stakeholders to understand user needs and business requirements, with a specific focus on front-end user experience and algorithms.
• Communicate project status, updates, and insights to stakeholders, including senior leadership and cross-functional teams.
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Front-End User Experience:

• Work closely with designers and engineers to translate product requirements into intuitive and visually appealing user interfaces.
• Conduct user research, usability testing, and analysis of user feedback to identify opportunities for improving the front-end user experience.

Algorithm Development:

• Drive the development and implementation of algorithms that enhance search, recommendations, and other core functionalities of the marketplace platform.
• Collaborate with data scientists and engineers to define algorithm requirements, prioritize features, and ensure algorithmic accuracy and efficiency.

Performance Measurement:

• Define key performance indicators (KPIs) for front-end UX and algorithms, and develop measurement strategies to track product success.
• Partner with data analysts to analyze user behavior and engagement metrics, using insights to inform product decisions and optimizations.

Documentation and Process Management:

• Own documentation processes including confluence notes, architecture C4 diagrams, UX designs, and customer feedback.
• Manage requirements, architectural reviews, security reviews, and design reviews.
• Utilize analytics to measure, track, and optimize adoption, usage, conversion, and other drivers.

Customer Interaction and …