Sr. Product Engineer - ArcGIS Enterprise Documentation

Overview

Join our team in building the next generation of ArcGIS Enterprise, a suite of products delivering state-of-the-art mapping and analytics capabilities to millions of users worldwide.

Our team builds cutting-edge, highly scalable, and reliable distributed software for on-premises and cloud environments. Our software is used to make maps, geographic information, and analyses available on any device, anywhere, at any time. Our product engineers are integral to delivering high-quality software, which includes our documentation.

As a senior product engineer, you will lead and work with our cross-functional global team of product engineers and developers. You will be actively involved with designing, writing, building, and delivering existing and next generation ArcGIS Enterprise documentation using software development and quality assurance practices.

If you are passionate about geospatial technology, micro-services architecture, software quality, and project management and can develop a deep understanding of our products and customer needs, this is the place to be!

Responsibilities

• Actively contribute to our developer, administrative, and user-based documentation
• Contribute to other educational resources such as blogs, lessons, and playlists
• Engage with feature teams to build consistent user experiences and integrated documentation
• Communicate project status regularly to the team
• Triage and address customer reported documentation issues
• Maintain and improve our existing automated documentation processes

Requirements

• 5+ years of experience with ArcGIS Enterprise, ArcGIS Online or other geospatial technology
• Excellent written and verbal communication skills
• Excellent problem-solving and analytical skills
• Effective project management, time management, and organizational skills
• Bachelor's in GIS, geography, engineering, computer science, or related fields

Recommended Qualifications

• Experience mentoring and providing leadership for a team
• Basic web development experience using HTML, CSS, JavaScript
• Basic understanding and experience using version control (in a CMS or GitHub)
• Knowledge of Docker containers and orchestration such as Kubernetes

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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