Sr. Principal, Business Operations

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

The team

Business Operations is the nerve center of the company, leading the charge on planning, business intelligence, performance measurement, and transformational initiatives. The team has deep insight into the metrics that drive the business and works cross-functionally to ensure all Krakenites are working in tandem to reach and exceed Kraken’s goals. 

This Director role will play a significant part in driving cross-functional transformation efforts across the firm and strategic planning activities. This role will partner with cross functional stakeholders, such as Product, Engineering, Compliance, Legal, Finance, and Kraken's Executive team, to deliver on strategic projects that will shape our business for years to come!

The opportunity

• Lead cross-functional efforts to implement transformational initiatives that radially improve existing processes or drive operating efficiencies that lead to more optimal business outcomes

• Define and ensure accountability for Kraken’s enterprise KPIs, and drive analytic insights to inform decisions that shape both Kraken’s company strategy and the near-term direction of Kraken’s Product and commercial teams

• Lead multi-product, multi-functional integration initiatives resulting from strategic acquisitions and partnerships, with the objective of maximizing deal synergy and enterprise value

• Manage Kraken’s enterprise operations model, at the nexus of the operations of multiple …