Sr Manager, Advertising Operations - Fulfillment
Virtual
Job Summary
Responsible for managing day-to-day operations of the traffic department(s). include providing leadership, communication, technical expertise and operational integration within and between all departments in the designated group. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.Job Description
Core Responsibilities
Interacts with internal staff and external clients, as required, to ensure that ad campaigns are managed properly.
Monitors and analyzes existing campaigns to ensure quality performance on a daily basis. Optimizes and reallocates inventory as needed.
Provides resolution to complex and exception issues.
Troubleshoots technical issues. Evaluates and researches lost/dropped revenue (when applicable) and provide feedback to Sales/Operations management.
Creates traffic reporting, traffic related documentation. Develops process to review internal procedures which will enhance operations.
Coordinates communication and direction to vendors and internal business partners to ensure department operates effectively and efficiently in meeting goals defined. Assists
Senior Management in the evaluation of operational and technological needs.
Recruits hires, trains and develop department personnel. Provides direction to the department regarding corporate, division and regional goals, business plans and
initiatives. Establishes and communicates clear direction and priorities to the team.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Skills
Business Objectives, Business Results, Communication, Operations Management, People Management, Strategic Objectives, TroubleshootingCompensation
National Pay Range: $58,841.51 USD-$137,909.79 USDComcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relative Work Experience
7-10 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. ApplyJob Profile
RestrictionsMust be able to work nights and weekends Must work nights and weekends Variable schedules Variable schedules as necessary Weekends Work nights and weekends
Benefits/PerksBase pay Benefits Best-in-class benefits Bonus Career opportunities Commission Expert guidance Teamwork
Tasks- Develop processes
- Documentation
- Drive innovation
- Manage Operations
- Monitor ad campaigns
- Optimize inventory
- Reporting
- Train personnel
- Troubleshooting
- Troubleshoot issues
Advertising Advertising Operations Business Campaign Management Communication Customer Experience Digital Tools Diversity Documentation Guidance Inclusion Independent Judgment Innovation Integration Leadership Operational Integration Operations Management Performance analysis Process Development Reporting Sales Strategic objectives Strategy Development Team Management Teamwork Technical Expertise Technology Troubleshooting
Experience5 years
Education