Sr. Manager, Acceptance Solutions Professional Services

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Acceptance Solutions Professional Services (ASPS) solves problems and accelerates innovation and growth for clients by providing a range of product and technology services including consulting, enablement, integration, migration and optimization.

We are looking for a motivated self-started to join our team and support the Solution Consulting and Engineering leader across a range of strategy, operations, planning, analytics and insights activities.

The ideal candidate will have a good mix of business, functional and technical knowledge. This is an individual contributor role with global reach collaborating and supporting the consulting teams across all markets. The ideal candidate can work independently in a fast paced, ambiguous environment with limited supervision, a fast learner, a highly effective communicator with strong ability to influence internal stakeholders on systems, solutions and processes.

Job Scope

• Assist in scaling and building the solutions consulting team, developing consulting best practices, tooling and processes to deliver solutions and drive growth.
• Collect and curate technical deliverables across client engagements and create re-usable templates and content.
• Develop and maintain client case studies, customer references, technical content for internal and external meetings, QBRs.
• Assist in development of solution templates and playbooks.
• Assist in organization design, talent/skills management, training and capacity planning
• Assist in building a strong performing team, manage team activities, ensuring organization wide compliance on trainings, manage content and narratives for important internal meetings.
• Collaborate with engagement management and operations teams to ensure alignment on pipeline priorities and manage pre-sales processes.
• Build reports and dashboards for key team metrics.

Skills:

• Experience in fields with client-facing, project or deliverables-based work such as management consulting, business / technical operations, sales operations, client services, finance, project management office, or related area.

• Strong analytical, quantitative, commercial, project management and interpersonal skills
• Strong verbal and written communication skills
•  Effective communication and interpersonal skills and leadership skills to …