Sr. Learning Management System (LMS) Specialist - -REMOTE, USA-

Smartsheet is looking for a Sr. Learning Management System (LMS) Specialist to join the Smartsheet University team. Our business is built on finding top grade talent and getting out of their way while they build and improve our award winning Software as a Service (SaaS) offering for collaborative work and project management  The SmartU team is a fast-paced, high-volume, customer training team providing courses online and in a live virtual class setting. We are looking for a key team member to play a crucial role in the continued growth and scalability of the Smartsheet University training program by ensuring optimum customer experience, smooth operation, maintenance, and analytics of our LMS platform. This position requires a strong understanding of educational technology, exceptional organizational skills, keen attention to detail, and the ability to collaborate with various stakeholders to support the delivery of effective online learning experiences.

This position reports to the Manager, Smartsheet University and is open to being fully remote.

You Will:

• Responsible for the day-to-day administration of the Skilljar LMS including site design and interface, managing the implementation of eLearning content, building and running reports, configuring user roles, permissions, and course structures, and conducting routine system audits to promptly identify and resolve issues.
• Serves as the SME regarding learning system configurations and integrations, liaising with internal teams and third party vendors as needed to ensure optimal performance.
• Keeps up with industry trends and education technologies, introducing enhancements to the Smartsheet University program on a regular basis.
• Establishes technical standards for the LMS and related learning systems including new implementations (e.g., data migrations, integrations, APIs, and more).
• Owns and manages all LMS inquiries, resolving functional issues within the system, answering questions …