Sr. IT Systems Engineer - FedRAMP
United States - Remote
About Us:
SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.
We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!
Please note that under Federal and FedRAMP regulations, hiring for this role is limited to US citizens only. Based on legal requirements, all FedRAMP positions require enhanced background checks and that the individual be based full-time in the US.
FedRamp Staff may be subject to customer or third-party background checks up to and including secret clearance if required by their role at SentinelOne.
What are we looking for?
We're in search of a Sr. IT Systems Engineer to elevate our digital infrastructure. In this role, you will provide exceptional technical assistance, resolve customer issues, and ensure optimal system performance. Ideal candidates have a strong technical background, excellent problem-solving skills, and a commitment to customer satisfaction.
What will you do?
- Ownership of Managing, Securing and supporting the production Google Workspace and O365 environments with other adjacent applications
- Manage SSO integrations with multiple platforms and applications
- Configuring and supporting application integrations with IAM and collaboration tools
- Procure and manage licensing, access and lifecycle management of the various cloud and SaaS applications
- Optimizing the end-user experience with respect to Collaboration tools
- Create and maintain the documentation of procurement, configuration and troubleshooting of the tools
- Support and maintain audio/visual and VoIP software and devices
- Manage user accounts, security groups, mailing lists, and application access according to SOPs
- Onboarding and Offboarding the new and terminated employees respectively
- Occasional Desktop OS support for MacOS and Windows
- Actively participate in the on-call program
What skills and knowledge should you bring?
- Bachelor's Degree in a technical field and 7+ years of related professional experiences preferred
- Extensive experience in configuring, securing and managing the production Google Workspace (certifications preferred)
- Slack administration expertise in configuring, managing multi-workspace enterprise grid and integrations with different applications and tools
- Expert knowledge in core technologies such as SSO, MFA, Email, etc
- Experience in onboarding, procurement and license management of Cloud and SaaS applications and vendors
- Experience with Endpoint Management tools. Mac management using JAMF and Windows with Intune
- Experience in configuring and troubleshooting collaboration and productivity software including Google Workspace Suite and Microsoft Office365
- Demonstrated ability to work in a fast-pace, growing enterprise environment
- Working knowledge with AWS cloud services
- Experience in managing Linux and VMware a plus
- Strong understanding of ITIL and change management
- Experience managing IT in a FedRAMP environment a plus
- Experience working with NIST controls a plus
- Ability to write detailed documentation based on regulatory requirements
Why us?
You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.
- Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
- Unlimited PTO
- Industry-leading gender-neutral parental leave
- Paid Company Holidays
- Paid Sick Time
- Employee stock purchase program
- Disability and life insurance
- Employee assistance program
- Gym membership reimbursement
- Cell phone reimbursement
This U.S. role has a base pay range that will vary based on the location of the candidate. For some
locations, a different pay range may apply. If so, this range will be provided to you during the recruiting
process. You can also reach out to the recruiter with any questions.
Base Salary Range$104,000—$143,000 USD
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
ApplyJob Profile
Enhanced background checks required Full-time in the US US Citizens only
Benefits/PerksCell phone reimbursement Collaboration Commuter Cutting-edge company Dental Dependent FSA Disability and life Disability and Life Insurance Employee Assistance Program Employee Stock Purchase Employee Stock Purchase Program Extraordinary challenges Gender-neutral parental leave Gym Membership Reimbursement Health and Dependent FSA Insurance Life Insurance Medical Medical, Vision, Dental Paid company holidays Paid sick time Parental leave Sick time Stock Purchase Program Team success Unlimited PTO Vision
Tasks- Configure SSO integrations
- Create and maintain documentation
- Manage and support Google Workspace and O365
- Manage user accounts and access
- Optimize end-user experience
- Participate in on-call program
- Procure and manage cloud applications
- Support audio/visual and VoIP devices
- Tools
AI AI models Audio/Visual AWS Change Management Cloud Applications Collaboration Collaboration Tools Customer Satisfaction Cybersecurity Documentation Endpoint Management FedRAMP Google Workspace IAM Intune ITIL IT systems engineering Jamf Linux Mac MacOS NIST NIST Controls O365 Problem-solving Recruiting SaaS Security Slack Administration SSO Technical Troubleshooting User Experience VMWare VoIP Windows XDR XDR platform
Experience7 years
EducationBachelor Bachelor's Bachelor's degree Cybersecurity
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9