Sr Implementation Consultant - Remote
Remote - US
Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunriseâ˘, ParagonÂŽ, Altera TouchWorksÂŽ, Altera Opal, STARâ˘, HealthQuest⢠and dbMotion⢠solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Overview
The Implementation Consultant's role is to provide software implementation and workflow consulting services to Alteraâs clients pursuant to a contracted project. The IC follows a structured workplan that reflects Alteraâs methodology through all phases of the implementation life cycle to ensure the successful implementation of Alteraâs products and solutions.
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This is a remote role in the US.
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Responsibilities
- Applies detailed knowledge of Alteraâs Paragon products and solutions within specific domains, functional or specialty areas, to implement Alteraâs Paragon software at client sites
- Performs all project workplan tasks for assigned role in accordance with contracted project scope
- Performs system configuration tasks and provides system configuration consultation to clients
- Provides workflow consultation and guidance in line with Alteraâs recommendations to clients
- Identifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project
- Provides activation support
- Meets or exceeds utilization targets set by the organization
- Sets appropriate expectations with clients and managing them throughout the project life cycle
- Executes all tasks related to a contracted project role, within a specific domain, functional or specialty area independently
- Provides feedback to appropriate internal organizational groups on software and methodology improvements
- Facilitates process of defining expectations by asking key questions that help clients to discover their needs
- Builds trust by communicating effectively with clients about issues and concerns; Develops and presents recommendations that address key client objectives
- Paragon Applications supported in this role are primarily: Pharmacy, Clinician Hub, Clinical Carestation, Medication Administration, Order Management, Emergency Department Management, EPCS/Dr First, Application Security, and Webstation for Security.
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Qualifications
Academic and Professional Qualifications:
- Bachelor's Degree or equivalent work-related experience
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Experience:
- 4+ yearsâ experience in a clinical setting, such as a hospital or ambulatory practice
- Experience using, configuring âŚ
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Flexible hours Health IT solutions Remote work Travel opportunities
Tasks- Identify and resolve issues
- Manage client expectations
Altera Opal Application Security Client Communication Clinical Care Consulting DbMotion EHR Healthcare Healthcare Technology Health IT Health IT Solutions Implementation Innovation Order Management Pharmacy Recruiting System Configuration TouchWorks
Experience4 years
EducationBachelor's degree Equivalent work experience IT
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9