Sr Identity & Access Management Analyst

POSITION SUMMARY: The Senior Identity and Access Management (IAM) Analyst works with the IAM team to support the delivery of enterprise IAM services. The Senior IAM Analyst leads evaluation, selection and deployment activities for enterprise IAM solutions. The Senior IAM Analyst performs routine maintenance, patching and troubleshooting for the IAM environment and delivers exemplary customer service to the organization.

PRINCIPLE RESPONSIBILITIES: 

• Conducts regular or emergency maintenance or software upgrades; provides on-call support on a rotating schedule.

• Maintains optimal performance of IAM infrastructure by monitoring and assessing hardware/software performance. Recommends changes/enhancements to improve system availability, reliability, and performance.

• Maintains the IBM Security infrastructure and software with system patches and upgrades.

• Develops strong vendor relationships to resolve problems and coordinates the delivery of IAM products and services.

• Participates in the definition of project and application scope and objectives through research and fact finding.

• Develops effort estimates for project implementation activities.

• Participates in the definition of project and application scope and objectives through research and fact finding.

• Provides guidance, mentors staff, and acts as technical escalation point for the team.

• Communicates enterprise IAM related content and guidance across the organization.

• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS: 

• Strong technical, analytical and problem-solving skills.

• Experience with IBM Security Identity Manager

• Effective communication skills.

• Capable of prioritizing and managing assignments, tasks and projects to completion with minimal supervision.

• Ability to interact with IT and Business personnel on all levels to resolve issues and provide solutions in a timely manner.

MINIMUM QUALIFICATIONS:

• Minimum 5 years’ experience.

• Experience supporting IAM software and infrastructure; including firmware upgrades and system administration.

• Experience with root cause analysis.

Salary Range: $90,800-136,200

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change …