Sr. Director, Product Management - Account Abuse & Identity

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network.  Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

WHO ARE YOU?

Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!

THE TEAM

The Customer Identity team ensures that fans and business partners have access to seamless, secure, and intuitive profile management tools. This team provides the foundation for personalized experiences and fan engagement by delivering reliable profile services and customer data management solutions.

Our goal is to enable smooth profile creation and management, support our business partners through scalable APIs, and mitigate risks associated with identity misuse and abuse.

THE ROLE

We are seeking an experienced Senior Director of Product Management – Customer Identity to lead the strategy and development of Live Nation’s profile services, customer data platform, and identity risk initiatives. In this role, you will own the design and delivery of robust digital identity solutions, enabling seamless customer experiences while mitigating identity risks. The ideal candidate will be an expert in digital identity management, with experience handling anonymous and unidentified traffic, attribution, and profile enrichment.

You will play a critical role in shaping the future of identity at Live Nation, building scalable APIs for business partners, and ensuring secure data management practices. Your expertise in managing identity resolution and leveraging data insights will drive personalized fan engagement across all channels.

This position offers flexibility, and you can choose to work remotely or from one of our offices in Los Angeles, New York City, or San Francisco, depending on what works best for you and your team.

WHAT THIS ROLE WILL DO

Product Strategy & Roadmap

• Develop and execute a …