Sr. Director, Learning Experience

Senior Director, Learning Experience:

The mission of HubSpot’s People  team is to attract and empower people to do their best work and help HubSpot grow better. Reporting to the VP of Global Learning & Talent Development, this Senior Director will form part of the People extended leadership team and oversee a global team of learning professionals.  

The Senior Director of Learning Experience will play an essential role in shaping HubSpot’s learning culture, helping to drive engagement and development across the organization.  The ideal candidate will possess deep expertise in instructional design, modern adult learning theory, measurement strategies, as well as experience with a variety of digital learning tools and platforms.  You’ll be part of a dynamic team with opportunities to make a lasting impact on our employees’ growth journeys.

Key Responsibilities Include:

Strategic Planning and Alignment:

Lead the instructional design strategy, aligning learning programs with business objectives and organizational goals. Collaborate with leadership to identify key learning initiatives and priorities, ensuring that instructional design efforts support talent development and performance improvement.

Team Leadership and Development:

Manage and develop a team of instructional designers, multimedia specialists, learning technologists,  and project managers to deliver high-quality learning solutions.  Provide coaching and professional development opportunities to team members, helping them stay current with trends, skills, tools, and technology.

Learning Design and Development:

Oversee the design and development of learning programs, courses, videos, and modules, using proven instructional design models (such as ADDIE, SAM) and approaches that engage and motivate the modern learner.  Leverage new technologies and approaches to deliver unique and creative learning experiences for all HubSpot learners.

Technology and Innovation:

Evaluate, recommend, and implement learning technologies and authoring tools (such as Articulate Storyline, Adobe Captivate, and LMS/LXP platforms) to enhance the effectiveness and efficiency of our learning programs. Lead innovation efforts to incorporate emerging technologies (e.g., VR/AR, adaptive learning, AI) to enhance learner engagement and outcomes.

Evaluation & Data Driven Decision Making:

Use assessment and evaluation methods to measure learning effectiveness, collect feedback, and apply insights to continually improve learning solutions. Use data insights to drive improvements in learning outcomes, learner engagement, and overall program impact.

Campaign Management:

Plan, develop, and execute multi-channel communication campaigns to generate awareness and excitement for key training programs, such as onboarding, leadership development, and skills training.  Monitor and adjust campaigns based on participation rates, feedback, and engagement metrics, ensuring continuous improvement in messaging effectiveness.

We are looking for a leader who:

• Brings 10+ years of experience in instructional design, eLearning development, or training, with at least 3 years in a leadership role.
• Holds a Bachelor’s degree in Business Administration, Human Resources, Education, or a related field. Master’s degree preferred.
• Has proven experience leading teams and managing complex instructional design projects from inception to completion.
• Bring experience with instructional design for virtual, hybrid, and micro-learning environments.
• Has deep knowledge and appreciation of emerging learning technologies, such as AI in education, virtual/augmented reality, and adaptive learning systems
• Brings a proven track record of creating effective communication strategies and engaging content within a corporate environment.
• Communicates clearly, simply, & thoughtfully on what their team is working on and how it impacts the business.
• Believes in investing in lifelong learning. Regularly solicits, listens to, and acts on feedback across their peers and teams. Is self-aware, self-critical, and respectful in the approach to their growth.
• Is comfortable with ambiguity, has proven adaptability, and is excited about experimenting and embracing a growth mindset.
• Is a hands-on leader who can roll up their sleeves and execute on deliverables as and when needed. 
• Has excellent project management skills that allow you to effectively prioritize multiple initiatives and deliverables and produce remarkable results in a fast-paced environment.

Cash compensation range: [223,100]-[357,000] USD annually.

This resource will help guide how we recommend thinking about the range you see.   

The cash compensation above includes base salary and an annual bonus target of 25% under HubSpot’s bonus plan.

In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications  and other job-related reasons. 

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the  benefits and perks HubSpot offers to help employees grow better. 

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. 

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. 

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 

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