Sr Director, Customer Insights (Remote)

If you are a current Jazz employee please apply via the Internal Career site

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

Job Description

Reporting to the VP of Business Operations and Analytics, the Senior Director of Analytics & Insights is a key leader responsible for providing objective and strategic market insights to guide the organization. This role is pivotal within the US region, offering strategic leadership and direction to a team dedicated to delivering brand and portfolio insights through the analysis of primary and secondary data. The Senior Director will collaborate closely with senior business leadership and the cross-functional analytics community to present objective and strategic insights and analyses of the product portfolio. This individual will play a crucial role in enhancing the focus on Customer Experience at Jazz.

The ideal candidate should exhibit leadership that translates insights into actionable strategies for the business, ensuring deliberate and measurable impact. They will capture results promptly through disciplined program and financial management. We value a leader who can foster resilience within teams and adapt to evolving and challenging market conditions as we strive to fulfill our mission for patients.

Essential Functions

Responsibilities:

• Vision and Direction: Provide visionary leadership and strategic direction to enhance team capabilities, enabling the delivery of cutting-edge primary and secondary analytics. These analytics will generate novel and actionable market insights, uncover opportunities, and build a deep understanding of brand and portfolio performance.

• Team Development: Attract, develop, and retain a team of high-performing analytics and market research professionals. This team will provide business leadership with unique insights necessary for successful business management.

• Analytical Solutions: Lead the execution and implementation of analytical solutions to support business opportunity and risk assessment, market mix analysis, promotion response, and return on investment analytics.

• Collaboration: Foster collaboration across the organization to enhance the sharing of integrated insights.

• Product and Portfolio Reviews: Ensure metric and insights-driven reviews of products and portfolios, including launch readiness reviews, brand planning, promotional effectiveness, and other performance assessments.

• Cross-Functional Coordination: Work closely with IT, Market Access, Forecasting, Field Operations, and Data Strategy teams to identify key data sets and technology priorities that will deliver essential insights for the business.

• Resource Management: Anticipate resourcing and staffing requirements to support a dynamic organization.

The ideal candidate should possess the following qualifications:

• Leadership and Team Development: Proven track record of leading and nurturing teams to enhance market research and analytics activities. These efforts should inform innovative brand and portfolio strategies, driving the organization forward.

• Project Execution: Demonstrated leadership skills to initiate and oversee the execution of impactful projects, ensuring timely delivery and significant business impact.

• Collaboration and Communication: Strong collaborative spirit and team orientation, coupled with excellent communication and analytical skills. The candidate should be adept at presenting complex insights to senior stakeholders in a clear and compelling manner.

• Pharmaceutical Data Expertise: Extensive experience with pharmaceutical data sources such as Symphony, IQVIA, and Electronic Health Records (EHR). This expertise is crucial for deriving actionable insights and informing strategic decisions.

• Compliance Culture: Ability to foster a culture of compliance, ensuring that all activities adhere to relevant compliance policies and regulations.

Required/Preferred Education and Licenses

• BA or BS with concentration in Life Sciences, Business or Mathematics; MBA or other advanced degree preferred

• 12 years+ progressive experience in strategic analysis, planning and analytics

• Rare Disease, Oncology and/or CNS/Sleep market experience a plus

• Approximately 25% travel is required

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

FOR US BASED CANDIDATES ONLY
 

Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is:

Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.

At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan. 

The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html