Sr. Data & BI Analyst

Company Description

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
• Win The Right Way: We see organizational integrity as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.

Job Description

We are seeking a Senior Data and BI Analyst to join our Sales Organization to help drive the business forward using insights from our data. This role will support the team by transforming and analyzing the data to answer business questions and understand Sales processes thereby improving Sales performance, and supporting the achievement of A Place for Mom’s ambitious company goals. The Senior Data and BI analyst will be using the data to discover hidden solutions and work with stakeholders across the business to improve outcomes. 

This role is ideal for someone who enjoys using large data sets to find opportunities for optimization and using models to test the effectiveness of different courses of action. In this role, the Senior Data and BI Analyst will have the opportunity to identify, analyze, and solve business problems in a high performing team environment, to work closely with senior Sales leadership and executives, and play a pivotal role in driving growth at A Place for Mom. 

Key responsibilities

• Partner with Sales and Tech stakeholders and conduct in-depth analysis of large datasets using statistical techniques, data mining, and predictive modeling to identify trends, patterns and correlations of sales activities.
• Develop advanced reporting and visualization tools in Tableau, Databricks and Excel that effectively communicate KPIs and critical business insights to stakeholders
• Translate data and findings into actionable insights and recommendations to inform strategic decision making at the executive level.
• Collaborate with various stakeholders to understand and gather their data requirements. This involves translating business needs into technical specifications.
• Conduct training sessions for end-users on how to use BI tools and interpret data reports effectively. This includes producing and maintaining use manuals and metric definitions.
• Ensure the accuracy and integrity of the reports and dashboards. This involves performing regular validation and cleaning tasks.
• Clearly communicate complex data findings to non-technical stakeholders through presentations, written reports and visualizations.

Qualifications

• BA / BS in Analytics, Statistics, Mathematics, Computer Science, or related field required.
• MA/MS in quantitative social science or technical field (e.g., demography, economics, statistics) preferred.
• At least 5 years’ experience in data analytics and systems implementations and management.
• Strong database knowledge and skills, including SQL.
• Strong experience in Tableau, Databricks and Excel.
• Experience Python to manipulate data, build models, and draw insights from large data sets
• Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications
• Excellent written and verbal communication skills for coordinating across teams.
• Strategic and positive mindset with a passion for leveraging technology to drive business innovations. 
• A drive to learn and master new technologies and techniques

Compensation

• Base Salary: $110k to $120k 
• Bonus - 10% of annual earnings
• Benefits:
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off

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Additional Information

All your information will be kept confidential according to EEO guidelines. 

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.