Sr. Content Designer, Product Platform

Content designers make Vimeo easier to use by making it easier to understand. In this role, you’ll lead content design for our Product Platform area. You’ll help drive the vision for its products and features and partner with teammates to conceive, design, and build better experiences.

As a key member of the Product Platform team, you’ll work on things like:

• Products that make Vimeo even better for large organizations
• Identity, account, data, and security management features
• Subscription, billing, payments, and other transactional flows
• New and improved integrations

Day to day, you’ll use language to help customers get things done. You’ll design information for the way their brains consume it. You’ll organize features for discovery and findability, and you’ll create systems for naming, labeling, and relating things. You’ll design concepts that meet people’s existing mental models. And you’ll write interface content that’s accessible, inclusive, and aligned with Vimeo standards.

You’ll report to the Director of Content Design. Besides using language to solve big UX problems, you’ll also promote best practices, foster understanding among your colleagues, and advocate for better content design across Vimeo. You’ll share what you know with other content designers and contribute to the growth of our human-centered content design practice.

What you'll do:

• Lead content design for your product teams. Become an expert in their features, functionality, and business objectives — and an authority on their customers and content.
• Know your customers. Conduct content discovery, including competitive research, inventories, and audits. Collaborate on card sorts, user interviews, surveys, and workshops.
• Help define a shared vision. Work with your product teams to align customer needs with business objectives — and plan new products, features, and enhancements that achieve both.
• Co-own the design process. Pair up with product designers from requirements to release, creating and iterating on design concepts, user flows, prototypes, components, and patterns.
• Write useful, usable, and inclusive interface content. Craft clear, accessible copy for dialogs, empty states, alerts, tooltips, help text, navigation labels, onboarding, and more.

Skills and knowledge you should possess:

• 4+ years in content design or UX writing roles at software as a service (SaaS) product companies
• Excellent writing skills, with a strong understanding of English grammar and mechanics
• Familiarity with principles of information architecture, object modeling, and taxonomy
• Experience complying with …