Sr. Client Engagement Consultant (Remote in US)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Lead a team of resources who work across projects to ensure implementation teams have the right tools, messaging, and structured engagement approaches to effectively integrate into state Medicaid modernization programs.  This role will develop and refine client engagement methodologies, contribute to knowledge management, and ensure consistent high quality in how Gainwell implementation teams engage with clients. 

Your role in our mission

• Develop reusable engagement strategies, tools, and playbooks that provide a structured approach to client interactions across implementations
• Standardize and refine client engagement frameworks to improve how Gainwell teams navigate complex state Medicaid environments
• Ensure alignment between project-level client engagement efforts and Gainwell’s broader business objectives
• Lead development of client-facing collateral that can be leveraged across multiple implementations
• Distill complex, detailed technical information into executive-level roadmaps and presentations
• Identify common engagement challenges across implementations and develop proactive solutions that reduce risks and improve execution
• Drive consistency in how implementation teams approach stakeholder engagement, issue resolution, and client communications
• Partner with leadership to ensure client engagement continues to evolve as Medicaid procurement models and client expectations change

What we're looking for

• 5+ years of experience in client engagement, business strategy, or program management in Medicaid, healthcare IT, or large-scale public sector programs
• Experience in stakeholder mapping, communication planning, and client relationship strategies
• Demonstrated ability to work across multiple projects, standardizing and improving engagement practices
• Strong written and verbal communication skills, with experience in developing client-facing collateral and executive-level reports
• Knowledge of Medicaid IT ecosystems, multi-vendor program dynamics is highly preferred
• Public sector management consulting experience preferred
• Leadership abilities: Proven ability to lead teams, delegate tasks, and motivate individuals to achieve project goals. 

What you should expect in this role

• This is a full-time permanent regular salaried (W-2) employee position.
  • Monday through Friday work schedule (40 hours per week).
• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• Employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
• Company provided computer for work use.
• For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload.  Greater speeds will of course provide better performance.
• Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.
• This position will be posted until March 23, 2025, or until it is filled.

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The pay range for this position is $84,800.00 - $121,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.