Sr. Business Reporting Specialist (Business Analytics, Insights, & Reporting)

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

The Role:

The Business Analytics & Insights function equips a company with data-driven decision-making capabilities, ensuring strategies are grounded in factual insights. By identifying market trends and customer behaviors, it allows for proactive strategy adjustments and resource optimization. Through performance monitoring and competitive analysis, this function ensures that strategic plans remain agile, relevant, and aligned with both market realities and organizational goals.

A Business Analytics, Insights & Reporting function is pivotal for data-informed decisions, strategic planning, optimizing business operations, and ensuring alignment with our strategic vision. Data Science & Engineering are a separate but collaborative organization, to ensure efficiency, scalability, and agility in our overall data operations.

Responsibilities:

• Create and maintain routine reports and dashboards to track key business metrics.
• Collaborate with stakeholders to gather reporting requirements and ensure data accuracy.
• Identify trends and anomalies in data to inform decision-making.
• Assist in ad-hoc data analysis projects as needed.

Requirements:

• Bachelor's degree in Business, Statistics, Economics, or a related quantitative field.
• Minimum 5 years of experience in business analytics, insights generation & reporting.
• Proficiency in statistical analysis and data visualization tools (e.g., Python, R, Tableau).
• Demonstrated experience in cross-company collaboration, working with complex data sets, telling the right story from complex information & reliable reporting.
• Strong storytelling skills and ability to tailor data and insights to …