Sr. Business Info Mgmt Specialist

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The Senior Business Information Management Specialist is a senior technical business lead that works on complex business information management initiatives for a key business/functional area that may have enterprise wide scope.  Provides leadership and expertise within this specialized field and/or other data & analytics functions that support business needs.

Depth & Scope:

• Expert knowledge of the business and respective technical environment/ tools, processes and procedures, as well as broader organizational issues
• Recognized as top level  expert and requires significant  in-depth and/or breadth of expertise in their in a complex field and knowledge of broader related areas
• Requires strong development background and a blend of skills in big data technologies, database technologies, data integration tools, production support and business acumen
• Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work
• Anticipates emerging business trends and associated risks as a basis for recommending large-scale technical, functional or operational improvements
• Advises on execution strategy and leads the development and deployment of functional programs or initiatives within their own field or across multiple specialties
• Solves unique and ambiguous problems with broad impact;
• Requires innovative thinking to develop new solutions
• Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context
• Provides leadership guidance, makes recommendations and collaborates with business  to ensure solutions meets the business needs on a complex project or program
• Identifies and leads problem resolution for project/program complex requirements related issues at all levels
• Analyze, design, develop data repositories, warehouses and marts, data movement, data wrangling, data mapping and transformation (ETL) processes
• Supports Reporting and Business Intelligence (BI) solutions, applications, platforms, and/or tools that are leveraged across all functional groups (e.g., Data Scientists, Business Insights & Analytics, etc.)
• May also be responsible for developing sophisticated data preparation frameworks and architecture to create or modify data features for consumption by Data Scientists
• Supports data modeling capabilities in order to structure business data to be consumed / translated into a variety of novel capacities
• Supports business teams in the use and understanding of the data and reporting solutions 
• Develops data road map/Information management strategies and corresponding technical solutions on integrating, transforming, and/or managing data
• Drives data-centric solution development focusing on complex data integration
• Adopts the Enterprise Data model in alignment with direction from the OCDO and other data & analytics functional groups
• Elicit Solicits, analyzes, and understands data requirements (i.e., using market research, requirements gathering, feature planning, user experience / design considerations, etc.) to enable development of information management solutions

Education & Experience:

• Undergraduate degree or Technical Certificate
• 10+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background
• Advanced knowledge of various data sources, tools and technologies used in preparing summaries and reports
• Analytical and problem solving skills are required to interpret data and draw conclusions
• Knowledge of current and emerging competitor and market trends
• Skill in mentoring, coaching and performance management
• Skill in using computer applications including MS Office
• Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability handle confidential information with discretion

• Ability to contribute to strategic direction of the  function and provide advice to senior leadership

Customer Accountabilities:

• Leads or provides expertise to the team in defining and managing detailed system design for data integration processes or data marts/ warehouse builds or extensions
• Provides leadership and expertise within this specialized field and/or other data & analytics functions that support business needs.
• Leads development or adoption of data warehouse / big data environments by directing / collaborating with stakeholders on requirements and implementation approaches
• Partners with technology to troubleshoot issues, manage capacity, and plan for the optimization and expansion of environments
• Coordinates with project managers and resource manager to establish project plan and necessary resources

Shareholder Accountabilities:

• Leads on complex analysis in an evolving data environment and gather, analyze, document and maintain all data requirements related to the business applications, interfaces, and reporting environments in different kinds of data maps 
• Applies standards and best practices to ensure that the application’s data is accurate, complete, current, understandable, and accessible
• Works with data owners to define and manage data dictionary / catalog for respective data platforms, systems / servers / applications
• Manages and coordinates efforts of data modelers, data warehouse/data integration developers, and data management process  in database usage and data warehousing
• Implements, maintains and enhances Enterprise Data Governance related policies, in alignment with TD's Enterprise standards
• Provides thought leadership and insights on emerging data information management solutions or frameworks for business purposes
• Ensures respective programs / policies / practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Provides leadership in cross-functional / enterprise / initiatives as a top expert, helping to identify risk / provide guidance for complex situations across multiple domains or projects
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge for own area of expertise in own area and contribute to knowledge transfer within the team,  and business unit, and/or cross-functional groups or committees (e.g., Data Councils)
• Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.