Sr Billing Specialist

Company

Cox Automotive - USA

Job Family Group

Finance

Job Profile

Sr Billing Specialist

Management Level

Individual Contributor

Flexible Work Option

Can work remotely but need to live in the specified city, state, or region

Travel %

Yes 100% of the time

Work Shift

Day

Compensation

Hourly base pay rate is $21.06 - $31.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

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Fleet Services – A Cox Automotive Company keeps your fleet moving! 

Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.  

 Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.  

Fleet Services By Cox Automotive is the largest independent fleet maintenance company in the country, is currently hiring a Sr. Billing Specialist. As a Sr. Billing Specialist, you will be Accountable for creating invoices out of repair orders and submitting to customers for approval and/or payment with required documentation. In addition, you will assist in working with technicians to create and submit estimates to customers for approval. 
 
Duties & Responsibilities: 

• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required based on what technicians submit, entering RO into service database system. 

• Verify technicians have selected correct VMRS code related to repairs made and billing hours are in-line with standard repair times. 

• Prepare actual invoice off created RO by applying customer specific rates and mark-ups. 

• Improve RO quality by identifying weak points (e.g., the story, missing information, incorrect information), edit ROs such that customer disputes are eliminated while FSCA invoices full amount for service provided. 

• Reach out to technicians and Mobile Technician Leaders on repairs and required information to process invoices. 

• Create vehicle repair service estimates based on complied information from Mobile Technicians and …