Sr. Analytics Manager, Operations

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

Seeking an experienced analytics leader to manage a team, enabling the physical downstream operation to make data-driven decisions. Reporting to the Director of Operations Analytics, you will evolve the core operations data infrastructure to deliver a singular goal: every patient gets access to timely, high quality, affordable healthcare. The Senior Manager will be the key advisor to the Downstream Operations team to help evolve the data-driven foundation which powers business decisions at Hims & Hers, from executive-level strategy to day-to-day operational execution.

You Will:

• Manage, mentor, and build a high performance team of analysts that are able to gather and synthesize data quickly and accurately
• Build for scale: proactively identify, codify, and implement core platform for data-driven decision-making across multiple business lines, modalities, and treatment types
• Think through complex problems, determine proper analytical processes and procedures, independently derive conclusions, and present results to the organization
• Measure impact of throughput through the creation of KPIs to help measure against business outcomes
• Lead the team by identifying growth optimization opportunities; collaborating cross functionally to structure, measure, and execute tests; driving adoption and knowledge at all levels of the organization
• Challenge status quo: initiate and debate key strategic topics and opportunities from your team’s work, and drive bold high-impact decisions 
• Leverage internal and external data to identify growth opportunities, providing data-driven recommendations for business expansion
• Collaborate with cross-functional partners in data engineering, operations and finance …