Sr Analyst, Tech Insights, Data & Analytics
Virtual
Job Summary
Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Retrieves, analyzes and summarizes business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes. Involved with numerous key business decisions by conducting the analyses that inform our business strategy. This may include: impact measurement of new products or features via normalization techniques, optimization of business processes through robust A/B testing, clustering or segmentation of customers to identify opportunities of differentiated treatment, deep dive analyses to understand drivers of key business trends, identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promotor System (NPS) surveys and development of frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job Description
Core Responsibilities
Works with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.
Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed.
Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools.
Queries disparate big data platforms such as Teradata, SQL Server, Hadoop, and AWS.
Combines data as needed from disparate data sources to complete analysis.
Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing.
Develops forecasting models to predict sales, demand and other key business metrics.
Analyzes the results of campaigns, offers or initiatives to measure their effectiveness and identifies opportunities for improvement.
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RestrictionsMust be able to work nights and weekends Must work nights and weekends
Benefits/PerksBenefits Best-in-class benefits Bonus Career opportunities Commission Remote work
Tasks- Analysis
- Analyze data
- Communicate findings
- Develop models
- Knowledge sharing
- Optimization
A/B Testing AWS Big Data Business Intelligence Clustering Data Data analysis Data & Analytics Data Visualization Exploratory Data Analysis Forecasting Guidance Hadoop Hypothesis Testing Machine Learning Natural Language Processing Sales Segmentation SQL SQL Server Technical Requirements Teradata
Experience3 years
Education