Sr. Analyst, Commissions (Temporary - Project)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Two positions available: As a project staffed role, these positions are projected to end in March 2025.  The end date is subject to change at the company's sole discretion

Required skills and competencies for success in this role:

• Adaptability: Ability to adjust to new conditions and effectively handle change.
• Analytical Thinking: Proficiency in analyzing information and solving problems based on that information.
• Communication: Strong ability to convey information effectively and efficiently.
• Customer Service: Commitment to providing excellent service to customers.
• Data Analysis: Expertise in gathering, analyzing, and interpreting data.
• Detail-Oriented: Keen attention to detail and ensuring accuracy in work.
• Group Problem Solving: Ability to work collaboratively to solve problems.
• Researching: Proficiency in conducting thorough and effective research.
• Time Management: Effective management of time and meeting deadlines.
• Experience with Microsoft Excel: Advanced skills in utilizing Excel for data analysis, reporting, and other relevant tasks.

Compensation grade E2

Job Description Summary

Our team is a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong work ethic and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Senior Analyst, you'll process accurate and timely payments for commission or sales incentive programs for single or multiple lines of business and resolve complex/non-routine processing corrections. You will complete commission or sales incentive audits and interact with customers to analyze and resolve inquiries. We'll count on you to ensures adherence to regulatory and internal controls around the processing and payment of commissions.

Job Description

Key Responsibilities:

• Processes commission or sales incentive payments for single or multiple lines of business in accordance with provisions established in the commission/sales incentive plan.

• Develops expert knowledge in all lines of business, distributions, systems, processes, products and methods.

• Reviews and analyzes commission or sales incentive reports; processes corrections. May review and analyze daily commission and error reports for all product lines.

• Receives and responds to calls from the sales force regarding complex commission or sales incentive related processing problems. Maintains appropriate records of phone conversations. Serves as initial point of contact for advanced service issues.

• Interacts with customers to analyze and resolve non-routine/complex payment inquiries and disputes.

• Completes commission or sales incentive audits and communicates results to both internal and external customers.

• Monitors and clears commission and sales incentive suspense in a timely manner. Prepares monthly/quarterly commission and sales incentive payment summary reports and reconciliation for management. Researches and reconciles fund differences. Analyzes trends and consults with management about trends.

• Processes incoming manual commission statements if required. Resolves and reconciles individual transactions to the total of the statement and the cash receipt.

• Assists in processing complex back-dated producer account change requests for all product lines if needed.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager.

Typical Skills and Experiences:

Education: Undergraduate degree in business administration, accounting, finance or related subject, preferred.

License/Certification/Designation: May be required to be fingerprinted, pass an FBI background check and be associated with Nationwide Securities, LLC as a non-registered individual if not already FINRA registered.

Experience: Typically, four to five years of work experience in commissions and/or sales incentive administration, financial services or related field.

Knowledge, Abilities and Skills: Working knowledge of commission and/or sales incentive payment processes. Understands commission/sales incentive plan designs (i.e. targets, measures, etc.). Solid understanding of the compliance rules. Communicate well verbally and in writing and answer questions related to policies and requirements. Recommend solutions to complex administrative work processing problems. Can use personal computer and related business software.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the business unit Associate Vice President and HR Associate Vice President.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 10/09/2024. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for Sr Analyst, Commissions - 504789 : $47,500.00-$97,000.00

The expected starting salary range for Sr Analyst, Commissions - 504789 : $52,500.00 - $78,500.00

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