Sr. Analyst - Care Delivery Forecasting & Strategy
Remote
Responsibilities:
- Create and deliver demand and headcount forecasts for multiple marketing channels and service lines at Included Health in service of balancing member experience, financial targets, and client relationships
- Support our product & engineering teams in developing and managing data pipelines and reporting that measure the product line’s historical demand performance, variance drivers, and operational metrics of effective service delivery
- Work closely with product line Care & Clinical leaders to understand the nuances of the service lines and how to most effectively meet member needs across Care & Clinical staff
- Be a key partner of our Marketing organization to model the impact of efforts across multiple channels & service lines
Required Qualifications:
- Bachelor’s/Master’s degree in Business, Statistics, Operations, or other quantitative fields OR 5+ years of total analytics experience
- Experience on financial, analytics, growth marketing & operational teams in fast-paced environments
- Understanding of financial models, marketing attribution, P&Ls, and KPIs as part of planning and execution. Mathematical / statistical knowledge and experience with common data / forecasting software such as Excel, Google Sheets, Looker, and Anaplan
- Ability to analyze and interpret data in ambiguous & dynamic environments and derive insights that support value delivery & value creation for clients and team members
- Collaborative and comfortable working with a wide range of stakeholders
- Strong communication skills to articulate insights and manage challenging conversations
- Passion for the Included Health mission of raising the standard of healthcare for everyone, everywhere.
Preferred Qualifications:
- Prior startup, growth marketing or healthcare experience strongly preferred.
Physical/Cognitive Requirements:
- Ability to remain seated in a stationary position for prolonged periods.
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
- Ability to interact with leadership, employees, and members in an appropriate manner.
Zone A: $94,070 - $122,290 + equity + benefits Zone B: $103,477 - $134,519 + equity + benefits Zone C: $112,884 - $146,748 + equity + benefits Zone D: $122,291 - $158,977 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.
In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:
Remote-first culture401(k) savings plan through FidelityComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 12 weeks of 100% Paid Parental leaveFamily Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistanceCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 11 Holidays Paid with one Floating Paid HolidayWork-From-Home reimbursement to support team collaboration and effective home office work 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
-----Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance. Apply
Job Profile
RestrictionsIN
Benefits/PerksBenefits Dental coverage Discretionary Time Off Equity Fertility Coverage Flexible work environment Generous paid time off Healthcare Medical, vision, and dental coverage Paid Time Off Volunteer time Volunteer time off
Tasks- Analyze data for insights
- Collaborate with stakeholders
- Create demand forecasts
- Forecasting
- Support data pipeline development
Advocacy Analytics Anaplan Behavioral health Care Navigation Clinical Collaboration Communication Computer Data analysis Engineering Excel Financial modeling Forecasting Google Sheets Growth Marketing Healthcare In-person care KPIs Leadership Looker Manual Dexterity Marketing Marketing attribution Member Experience Operations Organizational Planning Primary Care Reporting Specialty care Statistics Strategy Strong Communication Team Collaboration Telemedicine Training Urgent care Virtual care
Experience5 years
EducationBachelor's Business Experience Master's Operations Statistics