Specialist/Sr. Specialist, Cross Licensing

Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.

Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.

About the Role

The Senior Clinician Licensing Specialist’s primary responsibility is to cross-license current and newly onboarded clinicians and MD’s (and other staff as needed) in multiple states. The Senior Clinician Licensing Specialist will report to the Senior Manager of Clinician Licensing on all matters relating to clinician licensing. The licensing specialist will keep records of all licensing activities and will meet  monthly, quarterly, and annual licensing goals.

The ideal candidate will have 2+ years of behavioral health clinician and MD licensing experience.

The Senior Clinician Licensing Specialist will work collaboratively with other members of the Clinician Licensing Team and other teams across the organization.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

Requirements

• Manage and track  state licensing applications and renewals for various mental healthcare providers including Counselors, Social Workers, Marriage and Family Therapists, Nurse Practitioners, Psychiatrists.
• Manage response to all state board communication for assigned states/professions, including any audits, change in scope or rules
• Create and maintain detailed documentation of state-specific requirements and processes
• Own full function needed for Cross-Licensing Department and act as mentor and coach to Licensing team members
• Leverage data to identify and implement process improvements 
• Research and maintain comprehensive knowledge of state-specific requirements and regulations for healthcare provider practice
• Provide “white glove” service to license all clinical and medical staff in multiple states as assigned
• Proactively communicate with state licensing boards on behalf of clinicians
• Prequalify clinicians to assess licensure eligibility in each state by reviewing clinician education, exams taken, supervision history, and work experience
• Complete any tasks on the clinician’s behalf that can be delegated or shared
• Arrange background checks and fingerprinting services as applicable
• Research multiple state licensing laws and provide education to other departments on licensing regulations and law as needed
• Research CEU requirements for renewals and proactively notify clinicians of requirements and deadlines
• Complete licensure renewals and apply for permits and registrations on behalf of clinicians as requested
• Provide education to other departments on licensing regulations and law as needed
• Proactively communicating with clinical and medical staff to secure necessary information to follow through with licensing tasks
• Ongoing communication with cross-department teams to ensure all teams are aware of any new licensing status
• Meet weekly, monthly, quarterly, and annual licensing goals
• Maintain accurate records of all licensing activities 
• Work collaboratively with other team members on licensing projects
• Organize work to maintain accuracy and efficiency

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $65,000 and $75,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

#LI-REMOTE

Our Values

• Connection: Care deeply & inspire hope.
• We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
• We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
• Congruence: Stay curious & heed the evidence.
• We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
• Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.
• Commitment: Act with urgency & don’t give up.
• We work as swiftly as possible. The mental health crisis is relentless, and so are we.
• Our clients don’t give up and neither do we. Persistence is our superpower.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.