Spanish Bilingual Customer Service/Tech Support Agent - Seasonal

Why Foundever™

Sykes and Sitel are now Foundever™! Are you ready to move your career forward? We are looking for Seasonal Customer Service Representative to join our team of incredible people. At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! All our calls are inbound calls only- no cold calling. 

Responsibilities:

• Provide basic technical support via phone in Spanish and English

• Deliver an exceptional support experience

• Interact and communicate effectively with a variety of customers  

• Provide a memorable and delightful experience

Work with Us and You'll Enjoy:

• Working from home

• Computer equipment provided (all you need to have is a monitor!)

• Full-Time Schedule 

• Flexibility of a seasonal role, with the opportunity to become permanent

• $16/hour and incentive opportunities

• Hands-on, 100% paid training

• Internal Mobility (84% of our managers are promoted within)

• Employee discounts

• Referral bonuses

• EverBetter wellness program

Location Requirements:

*** Must live in the United States***

Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings.

For this role, applicants must reside in one (1) of the following States: Alabama, Arkansas, Arizona, Colorado (outside of Denver, County), Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Jersey, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia or Wyoming.

Qualifications:

• Fluent in Spanish and English - while this role supports both, most calls are in English
• Flexible to needs of business
• Must have High School Diploma or GED Equivalent
• 18 years of age

Equipment and Internet Requirements: