Solutions Engineer

About our company

Optimal Dynamics is on a mission to automate and optimize the logistics industry through the use of advanced analytics. We are built on over four decades of groundbreaking research and development at Princeton University, representing the pinnacle of technological advancement in the logistics and transportation industry. Our customers experience sustained, tangible results with double-digit revenue lift after integration. Optimal Dynamics is a high-growth early-stage company with ~60 employees and $55M in funding. 

About our team

We are a team of bright, kind, and solution-oriented people focused on creating value for our customers. We can solve problems individually, but understand that the best solutions are found when the team brainstorms ideas together. We are excited about balancing the need to deploy new solutions quickly and designing solutions that are secured, reliable, maintainable and scalable for the long run.

Role Overview

As a Solutions Engineer at Optimal Dynamics, you will play a pivotal role in driving the successful deployment of our cutting-edge decision-making platform within the logistics and transportation industry. You will lead complex, high-impact solution implementations that align closely with our customers’ strategic goals and business objectives. Your expertise in workflow design, optimization model calibration, systems integration, and user training will be essential in ensuring a seamless transition from project initiation to go-live, enabling our customers to realize the full value of our innovative solutions.

Key Responsibilities

1. Complex Solution Deployments: Lead the end-to-end deployment of Optimal Dynamics’ platform, managing the entire implementation lifecycle from initial scoping and design to post-deployment support. Collaborate with customers to understand their unique requirements and objectives, ensuring that solutions are tailored to meet specific business needs.
2. Platform Configuration and Integration: Oversee the configuration of the Optimal Dynamics platform, ensuring that all functionalities align with customer workflows and operational strategies. Manage system integration efforts, working closely with IT teams and third-party vendors to ensure seamless data flow between systems and applications.
3. Testing and Calibration: Conduct comprehensive end-to-end (E2E) testing to validate solution performance, ensuring that all components function as intended and meet customer specifications. Lead model calibration efforts to optimize performance and accuracy, leveraging advanced analytics and data insights to fine-tune the solution. 
4. User Training and Support: Develop and deliver tailored training programs for end-users, ensuring they are equipped with the knowledge and skills necessary to effectively utilize the platform. Facilitate User Acceptance Testing …