Solutions Consultant
United States - Remote
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview:
As a Solutions Consultant, you'll play a pivotal role in supporting our largest and most strategic accounts alongside new business initiatives. This role is a hybrid of a Solutions Consultant and a Sales Engineer, focused on architectural design and sales within the technology sector. You'll work closely with Solution Consultants, Sales Executives, Sales Leaders, Account Managers, and Professional Services staff, directly interacting with existing and prospective LivePerson customers. Your contributions will be crucial in achieving the NA revenue target, with commission incentives aligned to these goals.
We are a remote-first organization that places great importance on gathering our teams for company events, collaborative projects, and training sessions. We are specifically looking for candidates based in Dallas, Seattle, San Diego, Los Angeles, Minneapolis, Chicago, Atlanta, or North Carolina. Candidates should be comfortable working from home with the expectation of occasionally meeting in person for the activities mentioned above. This role will also involve traveling primarily within your region to visit customers, providing a unique opportunity for those who prefer proximity-based travel. If you are located in any of the designated locations and your background fits the qualifications, we encourage you to apply. This position is ideal for those who align with our dynamic work setup and travel requirements.
You will:
- Architect and Deliver Demonstrations: Build and deliver sophisticated demos around LivePerson's core platforms, including Conversational Cloud, Conversational AI, Voice AI, and Conversational Analytics, along with key partner technologies.
- Develop Sales Strategies: Partner with sales teams to strategize on winning opportunities, architecting new and custom solutions to showcase product integration into customer infrastructures.
- …
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Occasional in-person meetings required
Benefits/PerksBasic Life and AD&D insurance Collaboration Collaborative projects Company events Dental ESPP Financial Health Inclusive workplace Inclusive workplace culture Medical Medical, dental, and vision insurance Parental leave Professional development resources Remote-first culture Time away Tuition reimbursement Vision Insurance
Tasks- Develop sales strategies
- Proposal development
- Provide technical expertise
Agile Agile Development Analytics AWS Cloud Infrastructure Collaboration Communication Conversational AI CSS GCP Generative AI HTML Javascript Management Marketing Product Management Sales Sales Engineering Solutions Consulting Training
Experience3 - 5 years
EducationAI Computer Engineering Computer Science Electrical Engineering Engineering Mathematics Related
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9