Solutions Consultant - Central

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Smartsheet is looking for an experienced Consultant to promote quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing Smartsheet solutions to solve their goals. For you, this is a career-defining opportunity to join Smartsheet at an important moment and have a significant impact.

As a Consultant, you will work with Smartsheet customers and partners on engagements to convert requirements into Smartsheet solutions. Within this role you will be considered the Expert on advanced Smartsheet functionalities to propose solutions for use cases across different industries and business groups. You are motivated by making an impact for our customers.

This important role is part of the Professional Services team and reports to a Regional Consulting Manager. This role is remote and will be located in our Central Region.

You Will:

• Lead consulting engagements with customers to understand their challenges and develop solutions using Smartsheet, our partners, and our API
• Be the Smartsheet subject matter expert (SME) on Smartsheet product capabilities
• Develop processes and best practices to ensure customers are realizing the greatest possible value from Smartsheet
• Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and departments
• Determine solution feasibility and costing to support our Sales team for new engagements
• Review and validate solution designs produced by other Services team members
• Provide feedback to our Product & Platform Engineering teams that inform additional product and service sales opportunities
• Other duties as assigned

You Have:

• 2+ years of experience in Business Management Consulting or related field
• Desire to work in a collaborative environment to promote and improve team performance
• Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet’s benefits, use cases, and business and technical elements
• Hands-on working experience in the configuration, customization, and implementation of SaaS applications
• Motivated, excellent at follow-up, and a team-player who can produce within defined timelines
• Experience driving projects from concept through completion
• Lean or Six Sigma certification …