Solutions Architect - Video Services
New York, New York, United States; Plainsboro, New Jersey, United States; Philadelphia, Pennsylvania, United States; Boston, Massachusetts, United States
Solutions Architect – Video Services Harmonic is the worldwide leader in video delivery solutions, enabling media companies and service providers to deliver ultra-high-quality streaming and broadcast services to consumers globally. Through innovative SaaS platforms and software-based appliances, we are changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at www.harmonicinc.com Role DescriptionWe are looking for a Solutions Architect – Video Services to join the Harmonic Sales Team. You will report to the Sr. Director, Pre-Sales & Solution Architecture.You will be based in the United States (East Coast). LocationRemote – this position is 100% Remote anywhere in the US (East Coast) What you will be doing:As a member of the Harmonic Sales team, the Solutions Architect will:
- The Solutions Architects’ role is to be a technical evangelist for Harmonic’s cloud native broadcast, OTT, contribution, and distribution solutions – influencing and advising the technical decision makers within strategic accounts in our target markets. Primary customers are broadcast television networks, content owners and aggregators (Terrestrial, Satellite, Telco, OTT - Mobile and Internet), TV/movie studios, high-end enterprise video studios and Server Side Ad Insertion workflows.
- Work closely with account executives and partners to position and further Harmonic’s solutions through every aspect of the sales cycle – presentations, hands-on demonstrations, RFI/RFP responses, design and architecture, bill of material and pricing with current and prospective customers to generate winning solutions and systems designs. the latest technologies in video delivery for live and time-shifted video via traditional medium, or on the latest cloud infrastructure.
- Ensure technical lead on proposals providing necessary support to meet sales goals.
- Collaborate within Harmonic and with partner vendors in designing solutions to meet customer needs.
- Configure and test hardware and/or software products, including third party equipment such as network routers, blade servers, and storage systems to customer-specific parameters in support of customer demos and proof of concepts.
- Bachelor’s degree in Electrical Engineering, Computer Science or equivalent.
- Have a minimum of 3 years of relevant experience in cloud technologies, 5 years of total video experience.
- Strong verbal, written and interpersonal communications skills. Fluent English required, other languages are a plus.
- Interest for customer relations and services. Initiative and reactivity.
- Strong background in Virtualization & Cloud solution in the context of IaaS, PaaS, SaaS, DevOps
- Broad systems and software knowledge required with significant technical depth in: cloud deployment, virtualization, networking, video compression, stream processing, video related applications, and servers & storage products.
- Expertise in OTT, CDN, SSAI and associated technologies
- Expertise in cloud infrastructure, networking, and video delivery technologies. Analytical and troubleshooting skills in those areas.
- Ability to provide technical leadership in system integration projects. Strong autonomy, analysis capacity and sense of synthesis.
- Good personal relationship skills, organized, with team-building skills
- Good understanding of sales processes.
- Experience in generating highly technical documents and reports including best practices guides, whitepapers, and system architecture specifications.
- Interest for international mobility
- Operating systems: Linux distros (RedHat, CentOS, Ubuntu), Unix administration, Windows, Windows Server
- Cloud and containers environments: AWS, Google Cloud, Microsoft Azure, Kubernetes, Mesos, Docker/Containers, and hybrid clouds. Understanding on OpenStack and distro variants (Mirantis, Red Hat, Canonical/Ubuntu, RackSpace, etc.)
- Data Center technologies: VMware vSphere and Hyper-V multi-tenant data center infrastructure, including Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service.
- Networking: SDN, IP routing (RIP, OSPF, BGP), IP multicast (ASM, SSM, PIM, IGMPv1/2/3), QoS (DiffServ, queuing), and switching. CCNA/CCNP is a plus
- Tools: Python scripting, Ansible, shell scripting, etc.
- Digital video system architectures from signal acquisition to delivery for IPTV, Cable and OTT
- MPEG-2/MPEG-4/HEVC video compression and encoding standards, stream processing, OTT HLS and MPEG-DASH formats.
Job Profile
Regions
Countries
Must be located in the US East Coast
Benefits/Perks100% Remote Collaborative environment Fully remote Opportunity for international mobility
Tasks- Build relationships
- Customer demos
- Sales cycle support
- Solution Design
- System integration
- Technical evangelism
Administration Analytical AWS BGP CDN Cloud Infrastructure Cloud Technologies DevOps Docker Google Cloud IaaS Kubernetes Leadership Linux Microsoft Azure Networking OSPF OTT PaaS Python RFI RFP Routing SaaS Sales Solutions Architecture SSAI Stream processing Switching Ubuntu Video compression Video services Virtualization Windows
Experience5 years
EducationBachelor's degree Communications Computer Science Electrical Engineering Equivalent
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9
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