Solutions Architect

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

In this role, you’ll get the opportunity to design and architect solutions for customers. You will solve key business challenges to ensure that the customer’s needs are met. You will partner with customers and internal team members to deliver high quality solutions.

Solution Architects use a broad skill set across design, build, soliciting feedback, and presenting design reviews to produce eloquent solutions from requirements definition through to execution.

Looking back on your first 12 months at Komodo Health, you will have…

• Defined and developed comprehensive solutions by coupling industry knowledge with technology understanding 
• Navigated ideas from the whiteboard to polished business applications for our healthcare and life sciences customers
• Strategically built relationships with relevant customer sponsors and stakeholders within each project to actively identify and create future opportunities, references, and to develop a robust industry network for the organization
• Stayed current with business challenges clients are facing in relation to Commercial Operations, Medical or Patient Services areas, including new trends, market conditions, regulatory requirements, and the competitive landscape

These are the essential job duties you will be responsible for …

• Lead detailed requirement gathering sessions with customers and worked with the Komodo delivery team to ensure a comprehensive list of requirements was documented
• Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third-party tools
• Lead a team of configuration specialists and business analysts to create and document our solutions
• Lead customers through design reviews to refine and iterate on the solution design
• Participate in customer training sessions and other implementation initiatives to contribute to overall project success across all deliverables

What you bring to Komodo Health:

• Expertise in documenting current state business processes, identifying gaps/areas for improvements, simplifying complex processes, as well as making recommendations for future state processes and system designs
• Ability to effectively design and configure a scalable solution to meet client business needs
• You’ve led a functional and technical team through full Salesforce project lifecycles
• Demonstrated proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
• You can teach and collaborate with business analysts and configuration specialists to design solutions, document requirements, and own portions of the build
• Excellent cross-team communication and collaboration skills 
• You have professional experience in life sciences consulting ideally in pharmaceutical with exposure to Commercial Operations, Medical or Patient Services related projects
• You have experience in working with IT infrastructure teams and designing multiple integrations including email, SMS, telephony, and master data management
• Biotech and pharmaceutical direct industry experience is also preferred

 

#LI-REMOTE

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.$105,000—$162,000 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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