Solution Specialist

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.   Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.  POSITION SUMMARY    In this role, you will be working with Engineers and Executives across DevOps, SRE, Cloud, and Budget & Reporting teams across different companies to architect their CI/CD processes in the most optimized, scalable, repeatable, and reliable standards possible. We're seeking A players to work with A players. We're a high-growth company on a once-in-a-lifetime journey to revolutionize deployment tools & continuous delivery.   ABOUT THE ROLE

• Work with our customer's technical team to analyze and understand current CI/CD tools and processes, then architect and implement the optimized Harness setup for integration, scale, and repeatability.
• Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements.
• Document and implement the different processes and solutions that are employed for onboarding success in order to enable internal Harness teams, contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base.
• Consult on CI/CD best practices, processes, solutions, etc.
• Interact with customers on a professional and highly technical level.
• Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution.

ABOUT YOU 

• BA/BS degree in CS or Computer Engineering-related field with 3+ years of relevant experience
• 5+ Experience with DevOps and including some multiple of the following solutions preferred:
• Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI,  Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic, etc.
• Experience delivering custom solutions to customers of all sizes, whether internal or external (external customer-facing experience a plus).
• You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills.
• Willingness to travel up to 25%

Work Location

US - Remote 

What you will have at Harness

• Competitive compensation
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off and Parental Leave
• Monthly, quarterly, and annual social and team-building events
• Recharge & Reset Program
• Monthly internet reimbursement
• Commuter benefits

The anticipated salary range for this position is $162,000 - $200,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.

A valid authorization to work in the U.S. is required

Pay transparency$162,000—$200,000 USD

Harness in the news:

• Harness Grabs a $150m Line of Credit
• Welcome Split!
• Harness Recognized in Inc.'s Best Workplace Awards 2022
• Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
• #6 - Glassdoor Best Places to Work 2021 list
• #17 on Forbes Top 50 Cloud Companies to Work For
• #47 on LinkedIn’ Top 50 Companies to Work For
• #2 on Quartz 2021 list best places to work for remote workers
• 2021 Career Launching Companies List

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

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