Solution Delivery Lead

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Job Description:

Summary
The Solutions Delivery lead will serve as the technical lead in delivering the IT solution for new implementations. The lead will be responsible for application and integration design, managing internal & external customer requirements, and test execution by working with a cross-functional team focused on system and operational readiness for go-live. The successful candidate will deliver technology solutions that meet or exceed design requirements as outlined by solution engineers.

Essential Functions

• Solution Delivery including but not limited to: translating business needs and objectives into requirements and project estimates, enabling competitive and quality technology solutions in response to business needs, solution documentation, driving innovative and creative solutions to business challenges, serving as solution architect to construct data flow between Ryder customers and Ryder applications, test planning and support including but not limited to defect resolution.

• Facilitate the design and configuration of multiple applications in coordination with application teams

• Support project scope management and requirements with internal Ryder business and external customer, evaluating impact of changes and escalating any risks to delivery.

• Deliver timely and accurate weekly status reports on projects

• Provide 24 x 7 on-call support for go-lives on a project-by-project basis.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Facilitate requirements discussion and troubleshooting efforts between business owner, Ryder customer, and IT development teams; including facilitating discussions around supply chain process implementations and/or improvements for integrated solutions

• Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to problem solve and make decisions

• Strong documentation skills as it relates to business requirements and scope definition

• Candidate must possess strong client facing skills and understand the mechanisms for building strong, long-lasting internal and external customer relationships, including the ability to generate results through influence

• Ability to manage multiple projects and/or change requests concurrently, set priorities and adapt to changing requirements and work conditions

• Possess a high degree of initiative

Qualifications

• Bachelor's degree required in IT management, supply chain management, computer science, engineering, accounting, business or related field

• Three (3) years or more IT solution delivery or implementation experience required

• Two (2) years or more Transportation Management and/or Distribution Management Technology required

• Two (2) years or more Supply Chain Management, experience with 3PL/4PL preferred

Job Category

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

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