Software Programmer 3 (SNOW Developer)

Overview

The VA NSOC defends, manages, and monitors the network operating status and cyber security posture of the VA by providing the day-to-day management, operation and configuration of the enterprise network infrastructure, Internet Gateways, the delivery of enterprise security systems and services, the monitoring and reporting of security incidents, the conduct of threat and vulnerability analysis, the validation of adequate security controls within the enterprise and the full range of functions across the spectrum of activities relating to incident management, incident response and enterprise network management.

Seeking a ServiceNow (SNOW) Developer/.Net Developer for full time work remote work (or travelling distance to Martinsburg, WV) at the VA’s Network Security and Operations Center (NSOC) as part of the SNOW Development team.

Responsibilities

• ServiceNow (SNOW) development using the Application Platform
• Provide expertise on all technical questions related to development on of SNOW
• Create and manage scripts and workflow.
• Develops the technical solutions, implements them and performs the component integration tests
• Understand the business needs and the needs to standardize processes, and build this into the design
• Troubleshoot issues and conduct root cause analysis
• Resolve escalated issues with a sense of urgency
• Identify potential improvements to reduce the number of problems and enhance supportability.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
• Establish methodologies (documentation, process and procedures) to be followed during project life cycle
• Foster teamwork and collaboration across a global development team, project teams, and business and systems partners

Qualifications

• At least three years of ServiceNow platform capabilities
• Certification in ServiceNow Application Development
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Experience in JavaScript and Jelly scripting languages
• Experience with Business Rules, Script Includes, UI Actions, and Scheduled Jobs
• Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Experience presenting and conducting demo reviews with client stakeholders
• Strong experience in C# ASP.NET with .NET Framework 4.0 and above (Experience …