Software Engineer

Overview

The Software Engineer is primarily responsible for the support of the existing IVR (automated call center) software, and enhancement of other software components deployed in the Cotiviti product suite.

The successful candidate will be required to collaborate effectively with senior developers, offshore development team members, business owners, project management, and other internal stakeholders.

Responsibilities

• Support and improve high quality software modules for the Cotiviti product suite
• Analyze and resolve software related issues originated from internal or external customers
• Documents the specifications, design, features and operation of applications prior to production roll out.
• Demonstrates proficient working knowledge of the primary discipline and a developing knowledge of related disciplines.
• Executes solutions enhancements to improve performance / availability.
• Communicates technical and operational issues to both engineering and business leadership in a timely manner.
• Ensure that all technology standards are adhered to while developing systems.
• Explores new ideas and makes innovative contributions to existing processes or systems which improve efficiency and results.
• Continuously improves and enhances knowledge of new technologies as selected and integrated into the Cotiviti product suite
• Execute all appropriate facets of the Cotiviti Secure Software Development Lifecycle with a desire for continuous improvement
• Complete all responsibilities as outlined on annual Performance Plan.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• BS degree in Computer Science or technically related discipline
• Minimum of 3-5 years of relevant industry experience (software engineering)
• Must have
• Knowledge of cloud native software development principles and best practices
• Experience with networking protocols and tools
• Understanding of distributed systems design principles
• Experience using at least several core AWS services, with AWS SDK
• 3+ years of .NET 6/8, C#
• SDLC, CI/CD pipelines, automation, Git
• Good written and oral communication skills, writing documentation
• Willingness and ability to learn, support, and improve legacy systems
• Willingness and ability to learn and adapt to new technologies and tools
• Preferred
• Experience in design and development of distributed systems
• 3+ years of programming C++ (Windows Native)
• Experience using AWS Cloud Formation, AWS CDK and/or Terraform
• Experience implementing Cloud Native/Hybrid systems
• Experience designing and building real time systems
• Nice to have
• Understanding/Experience around VoIP and SIP in particular
• Experience troubleshooting SIP related issues
• Digital Signal Processing algorithms implementation experience
• Understanding of Speech Processing/Recognition methods and systems
• Understanding/Experience around Machine Learning/NLP
• Experience with Jenkins, Groovy, GitHub Actions, etc.
• Containers, Docker, K8s

Base compensation ranges …